Ξ  Baldrige Excellence  Ξ

Baldrige improvement made practical with tools and resources from the most experienced source

Essentials:

Criteria made more Practical

Core Values

Scoring System

Feedback Reports

All (40+)
Case Studies

Glossary of Terms

                         

Tools:

Criteria Templates

Winners’ Applications

OrgProfiler  

Guides to Improvement

Metrics - Benchmarks

Best Systems & Processes

                         

Core Competencies:

 

Accelerating Improvement

Training

Speaking - Presenting

Assessing

Site Visit Preparation

Aligning - Integrating

                         

Special Focus:

 

Baldrige Model

Education

Health Care

Public Sector

Private Sector

International

 
MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined. Paul

  

New: Download special MS Word versions of the 2012 Baldrige Criteria

Baldrige Criteria                    Baldrige Health Care Criteria

MS Word Version                  MS Word Version

The 2012 Baldrige Criteria for Performance Excellence versions include direct links to the Core Values and Glossary

Dubai Mall  Dubai Burj Arab Beach  Dubai Burj Khalifa  Dubai Desert Safari

The weather in Dubai is ideal this time of year. So please join me for one of the following three Senior Leadership seminars:

  • A half-day Leadership Seminar for business leaders and support staff (6 February)

  • A one-day Leadership Course for managers and practitioners (7 February), or

  • A 2-day Leadership Workshop for managers and practitioners (8-9 February 2012)

Learn more about the course agendas and benefits by clicking on this events announcement

It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.

Asian Business Excellence Consulting Course Design Team 

MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel

 

The recent Baldrige winners' application summaries are now available to download here.

2012 Baldrige ARTICULATED Criteria . . . now approved by more than 20 national quality awards

 Baldrige Articulated Criteria 15P2                             Baldrige Health Care Articulated Criteria 15P2      

Articulating the Criteria results in improved understanding and practicality

Baldrige Education Criteria

2012 BALDRIGE SCORING GUIDELINES - with changes highlighted

Baldrige Scoring Guidelines

Quality Gurus 1

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

The Baldrige Criteria are built upon the following set of interrelated Core Values and Concepts:

2012 BALDRIGE CORE VALUES

Core Values

His Highness Mohammed Bin Rashid Al Maktoum Dubai Business Award

HHi MRM Dubai Business Award Jury MRM Dubai Business Award Cereony

MRM Dubai Business Award - HE Sultan bin Saeed Al Mansouri (UAE Minister of the Economy) and Paul Steel after jury meeting to select winners of the His Highness Mohammed Bin Rashid Al Maktoum Dubai Business Award also shown at award ceremony with His Highness

2012 Baldrige Criteria Response Templates . . . dozens of national Baldrige winners and many more international award winners have used this tool

Check out the Web Demo to learn why

Baldrige Criteria Response Template Mini

Upgrade from 'conceptual integration' to 'functional integration' . . . because that is the Baldrige "End Game"

The Baldrige Model - from the perspective of its systems and processes

BALDRIGE FRAMEWORK SYSTEMS - PROCESSES

 

Singapore Quality and Innovation Assessment - Paul Steel

Serving as the International Assessor on Singapore Quality and Innovation Award site visit teams in 2008, 2010 and 2011 has been very enjoyable and fulfilling (2010 team shown above).

Special 20th Anniversary Edition Bundle

Guide to a Well-Written Baldrige Application and Site Visit Preparation Guide

Guide to a Well-Written Application                               Site Visit Preparation Guide

Baldrige Workshops, Presentations and Seminars

Baldrige Workshops, Presentations and Seminars that enable and not the same old, same old . . . Learn more about Baldrige Seminars

Baldrige Excellence Resources for the Government (Public Sector), Health Care, and Education Sectors 

Baldrige Excellence Resources for GOVERNMENT (PUBLIC SECTOR): Learn more about excellence resources for government organizations

How can it get any better than working at NASA and with the Prime Minister's Office in Brunei on a national project, the Army National Guard, the Singapore Government, the Alaska Small Business Development Center . . .

NASA Stennie Space Center-Paul Steel

Strategic Action Plan Execution and Best Performance Measures Selection Project at NASA - 2010

Baldrige Excellence Resources for HEALTH CARE: Learn more about Baldrige Health Care Excellence Resources

Paul Steel chairing International Health Care Conference on stage with with national health care quality leaders from ISQua, ASQua, APHM, Taiwan, Hong Kong, Singapore, Malaysia, Canada, Australia, United States, and India. Also shown: Kathy Harris (Mercy Health System) at our presentation.

Baldrige Excellence Resources for EDUCATION: Learn more about excellence resources for Education

Adjunct Professor in Process Management at Seattle Pacific University, Faculty Director of Abu Dhabi University Institute for Executive Development, Visiting Graduate School Professor in the Industrial Engineering Quality Management Program UPH, Jakarta, and member of the Global Indian International School Centre of Educational Excellence Board of Directors . . . I never imagined or targeted achieving any of these but I am guilty of aggressively sharing what I've learned from some of the best teachers and mentors including Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum whom I worked with for seven years

UiTM - Malaysian Prime Minister Quality Award

Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos

 

  Univ Chile Lecture - Paul Steel

Guest lecture on "Excellence and Competitiveness" at University of Chile Business School of Economics (November 2010)

 

Did you know? NIST-funded research shows that 86 countries have a National Quality / Business Excellence Award. Want to know how many use the Baldrige Criteria? . . .  see Baldrige International.

Santiago Mayor - Baldrige

Mayor of Santiago, Chile endorses Baldrige Criteria for Performance Excellence - he personally uses the Chilean version to manage government (Santiago, Chile)

Baldrige International - Enjoy the photos from organizations in some of the more than 30 countries that invited contributions to their pursuit of excellence

Baldrige Excellence international - work and photo links

Asia

Middle East

Europe

Latin America

Australasia

Brunei

Bahrain

   

Australia

China

Jordan

Belgium

Costa Rica

New Zealand

India

Kuwait

Denmark

Puerto Rico

Indonesia

Qatar

Germany

North America

Japan

Saudi Arabia

Ireland

Canada

Malaysia

Dubai - United Arab Emirates

Italy

South America

United States

Philippines

 

Netherlands

Brasil (Brazil)

 

Singapore

Eurasia

United Kingdom

Chile

 

Taiwan

Iran

 

Thailand

 

 

This year's Baldrige Award winners have just been announced. Learn more about them . . . here

Best Baldrige links: Malcolm Macpherson's BaldrigePlus.info, Errol Slyfield's Business Excellence New Zealand, Performance Excellence Study Awards (PESA), and more

Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined

 

Baldrige Award Excellence Tools and Resources