Describe your organization’s business environment .

Within your response, include answers to the following questions:

Area P.1a. Organizational Environment

(1) What are your organization’s main products and services?

What are the delivery mechanisms used to provide your products and services to your CUSTOMERS?

(2) What is your organizational culture?

What are your stated PURPOSE, VISION, MISSION, and VALUES?

(3) What is your employee profile?

What are your categories and types of employees?

What are their educational LEVELS?

What are your organization’s workforce and job DIVERSITY, organized bargaining units, use of contract employees, and special health and safety requirements?

(4) What are your major technologies, equipment, and facilities?

(5) What is the regulatory environment under which your organization operates?

What are the applicable occupational health and safety regulations; accreditation, certification, or registration requirements; relevant industry standards; and environmental, financial, and product regulations?

Notes:

N1. Product and service delivery mechanisms to your CUSTOMERS (P.1a[1]) might be direct or through dealers, distributors, or channel PARTNERS.

For additional description, see P.1 Organizational Description description.

For definitions of KEY TERMS presented throughout the CRITERIA and SCORING GUIDELINES , see the GLOSSARY of KEY TERMS.

Frequently, several questions are grouped under one number (e.g., P.1a[3]). These questions are related and do not require separate responses. These multiple questions serve as a guide in understanding the full meaning of the information being requested.

Item notes serve three purposes: (1) to clarify terms or requirements presented in an ITEM, (2) to give instructions on responding to the ITEM REQUIREMENTS, and (3) to indicate KEY LINKAGES to other ITEMS. In all cases, the intent is to help you respond to the ITEM REQUIREMENTS.

2005 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

Areas: 1.1a-1.1b-1.2a-1.2b-1.2c-2.1a-2.1b-2.2a-2.2b-3.1a-3.2a-3.2b-4.1a-4.1b-4.2a-4.2b-4.2c-5.1a-5.1b-5.1c-5.2a-5.2b-5.3a-5.3b-6.1a-6.2a-6.2b-7.1a-7.2a-7.3a-7.4a-7.5a-7.6a-P.1a-P.1b-P.2a-P.2b-P.2c