BUSINESS CRITERIA: ITEM AND CATEGORY DESCRIPTIONS

(Click on any BLUE word below to go to its definition)

Item 1.1 Senior Leadership

Purpose

This Item examines the key aspects of your senior leaders’ responsibilities. It examines how your senior leaders set and communicate the organization’s vision and values. It focuses on your senior leaders’ actions to create and sustain a high performance organization.

Comment

- Senior leadership's central role in setting values and directions, communicating, creating and balancing value for all stakeholders, and creating an organizational bias for action are the focus of this Item. Success requires a strong orientation to the future and a commitment to both improvement and innovation. Increasingly, this requires creating an environment for empowerment, agility, and learning.

- In highly respected organizations, senior leaders are committed to the development of the organization’s future leaders and to the reward and recognition of employee performance. They personally participate in the development of future leaders, in succession planning, and in employee recognition opportunities and events. Development activities for future leaders might include personal mentoring or participation in leadership development courses.

Item Description Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

Note: All information above relates to Item descriptions. All information below relates to the actual Criteria.

2006 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

Click to download a copy of 2006 Baldrige Actionable Criteria