2005 Baldrige ARTICULATED Criteria: 7.3 Financial and Market Results

(Click on any Blue word below to HyperLink to its definition, related Core Value, and all other areas of the Criteria for Performance Excellence)

7.3 Financial and Market Results (70 pts.)

  Results 

Summarize your organization’s KEY financial PERFORMANCE RESULTS by CUSTOMER or market SEGMENTS, as appropriate.

Summarize your organization’s KEY marketplace PERFORMANCE RESULTS by CUSTOMER or market SEGMENTS, as appropriate.

Include appropriate COMPARATIVE DATA.

Provide data and information to answer the following questions:

7.3a. Financial and Market Results

(1) What are your current LEVELS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of financial return, as appropriate?

What are your current LEVELS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of economic VALUE, as appropriate?

What are your current TRENDS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of financial return, as appropriate?

What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of economic VALUE, as appropriate?

(2) What are your current LEVELS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including market share or position, as appropriate?

What are your current LEVELS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including business growth, as appropriate?

What are your current LEVELS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including new markets entered, as appropriate?

What are your current TRENDS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including market share or position, as appropriate?

What are your current TRENDS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including business growth, as appropriate?

What are your current TRENDS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including new markets entered, as appropriate?

Note:

Responses to 7.3a(1) might include aggregate MEASURES such as return on investment (ROI), asset utilization, operating margins, profitability, profitability by market or CUSTOMER SEGMENT, liquidity, debt-to-equity ratio, VALUE added per employee, and financial activity MEASURES. MEASURES should relate to the financial management APPROACHES described in Item 6.2.

For additional description, see 7.3 Financial and Market Results Description.

2005 ARTICULATED Item Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

2006 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

 

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