2005 Baldrige Criteria (New Additions Version): Item 7.3 - Financial and Market Results

(New additions to the 2005 Criteria are highlighted in yellow. Click on any blue word below to HyperLink to its definition, related Core Value, and all other areas of the Criteria for Performance Excellence)

Item 7.3: Financial and Market Results (70 pts.)

  Results 

Summarize your organization’s KEY financial and marketplace PERFORMANCE RESULTS by CUSTOMER or market SEGMENTS, as appropriate.

Include appropriate COMPARATIVE DATA.

Provide data and information to answer the following questions:

7.3a. Financial and Market Results

(1) What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of financial return and economic VALUE, as appropriate?

(2) What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including market share or position, business growth, and new markets entered, as appropriate?

Note:

Responses to 7.3a(1) might include aggregate MEASURES such as return on investment (ROI), asset utilization, operating margins, profitability, profitability by market or CUSTOMER SEGMENT, liquidity, debt-to-equity ratio, VALUE added per employee, and financial activity MEASURES. MEASURES should relate to the financial management APPROACHES described in Item 6.2.

For additional description, see 7.3 Financial and Market Results Description.

2005 Criteria Addition Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

2006 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

 

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