2005 Baldrige Criteria (New Additions Version): Item 7.6 - Leadership and Social Responsibility Results
(New additions to the 2005 Criteria are highlighted in yellow. Click on any blue word below to HyperLink to its definition, related Core Value, and all other areas of the Criteria for Performance Excellence)
| Item 7.6: Leadership and Social Responsibility Results (70 pts.) |
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Summarize your organization’s KEY GOVERNANCE, SENIOR LEADERSHIP, and social responsibility RESULTS, including evidence of ETHICAL BEHAVIOR, fiscal accountability, legal compliance, and organizational citizenship. SEGMENT your RESULTS by business units, as appropriate. Include appropriate COMPARATIVE DATA. Provide data and information to answer the following questions: 7.6a. Leadership and Social Responsibility Results (1) What are your RESULTS for KEY MEASURES or INDICATORS of accomplishment of your organizational strategy and ACTION PLANS? (2) What are your RESULTS for KEY MEASURES or INDICATORS of ETHICAL BEHAVIOR and of STAKEHOLDER trust in the SENIOR LEADERS and GOVERNANCE of your organization? What are your RESULTS for KEY MEASURES or INDICATORS of breaches of ETHICAL BEHAVIOR? (3) What are your KEY current findings and TRENDS in KEY MEASURES or INDICATORS of fiscal accountability, both internal and external, as appropriate? (4) What are your RESULTS for KEY MEASURES or INDICATORS of regulatory and legal compliance? (5) What are your RESULTS for KEY MEASURES or INDICATORS of organizational citizenship in support of your KEY communities? |
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Notes: N1. For examples of MEASURES of ETHICAL BEHAVIOR and STAKEHOLDER trust (7.6a[2]), see Item 1.2, Note 4. N2. Responses to 7.6a(3) might include financial statement issues and risks, important internal and external auditor recommendations, and management’s responses to these matters. N3. Regulatory and legal compliance RESULTS (7.6a(4)) should address requirements described in Item 1.2a. Employee-related occupational health and safety RESULTS (e.g., OSHA-reportable incidents) should be reported in Item 7.4a(3). N4. Organizational citizenship RESULTS (7.6a[5]) should address support of the KEY communities discussed in Item 1.2c. |
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For additional description, see 7.6 Leadership and Social Responsibility Results Description. |
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2005 Criteria Addition Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2 |
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