Baldrige Glossary - Cycle Time

Cycle Time

The term “cycle time” refers to the time required to fulfill commitments or to complete tasks. Time measurements play a major role in the CRITERIA because of the great importance of time performance to improving competitiveness and overall performance. “Cycle time” refers to all aspects of time performance. Cycle time improvement might include time to market, order fulfillment time, delivery time, changeover time, customer response time, and other key measures of time.

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Organizational Performance Management

The term "cycle time" appears in the Baldrige Criteria in the following locations:

Item P.2: Organizational Challenges

Area P.2b: Strategic Challenges

Item 1.1: Senior Leadership

Area 1.1b: Communication and Organizational Performance

Category 6: Process Management

Item 6.1: Value Creation Processes

Area 6.1a: Value Creation Processes

Item 6.2: Support Processes, Operational Planning

Area 6.2a: Support Processes

Item 7.5: Organizational Effectiveness Outcomes

7.5a(1): Value creation processes trends and levels; productivity; cycle time; supplier performance; partner performance; effectiveness; efficiency

7.5a(2): Key other processes performance trends and levels; productivity; cycle time; supplier performance; partner performance; effectiveness; efficiency