Diversity

The term “diversity” refers to valuing and benefiting from personal differences. These differences address many variables including race, religion, color, gender, national origin, disability, sexual orientation, age, education, geographic origin, and skill characteristics, as well as differences in ideas, thinking, academic disciplines, and perspectives.

The Baldrige Criteria refer to the diversity of your employee hiring and customer communities. Capitalizing on both provides enhanced opportunities for high performance; customer, employee, and community satisfaction; and customer (loyalty) and employee loyalty.

Go to related Baldrige Application Information Capture and Response Templates (click to access):

• Employee Demographics

• Employee and Customer Communities

• Community Support Activities

• Community Improvement Strategy

• Major Facilities

Go to related Baldrige Best Practices (click to access):

• Employee/Staff Recruitment and Hiring

• Career Progression

• Employee/Staff Work Climate Assessment

The term "diversity" appears in the Baldrige Criteria in the following locations: