Baldrige Glossary HD: Key Factors Worksheet
(Blue words below link to definitions, detailed descriptions, examples, core values, Baldrige Best Practices, Baldrige Application Response Templates, or examples)
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2005 Key Factors Worksheet Format Essentials (Worksheet Instructions) · Prepare the Key Factors Worksheet by listing the key factors (KFs) for the applicant. The purpose of the Key Factors Worksheet is to give a concise summary of the most important aspects of the applicant’s organizational environment. Each KF describes a significant fact about or aspect of the applicant (e.g., environment, key working relationships, strategic challenges). · Organize the key factors into five sections, using the Areas to Address (Organizational Environment, Organizational Relationships, Competitive Environment, Strategic Challenges, and Performance Improvement System) from the Preface: Organizational Profile section of the appropriate Criteria for Performance Excellence booklet. · Limit the worksheet to 1–2 pages. · Use phrases rather than complete sentences. · Delineate phrases with bullets. · Use a single line between phrases. Key Factors Worksheet (sample from the 2004 Sandy Hill School District Case Study) To begin the evaluation process, review the applicant’s Organizational Profile and the Additional Information Needed Form. List the key business/organization factors for this applicant, using the Areas to Address (Organizational Environment, Organizational Relationships, Competitive Environment, Strategic Challenges, and Performance Improvement System) in the order presented in the Preface: Organizational Profile section of the appropriate Criteria for Performance Excellence booklet. P.1a Organizational Environment · Largest school district in state with enrollment of 84,169 students, 68 sites, and 102 schools. Encompasses 750 square miles of urban, suburban, and rural communities with substantial economic diversity · Regular academic programs: elementary, middle, and high school programs · Other programs: special education, the Exceptional Student Program (ESP), the Learning Choice Center (LCC), New Chance for Success (NCS), English as a Second Language (ESL), adult education, and summer programs · Educational delivery mechanisms: classroom, technology-based instruction, educational learning labs, and school-related activities · Vision: Evolve as life-long learners and a learning organization; provide learning to others as benchmark school district through collaboration with parents and community · Mission: Serve educational needs of community by providing safe and people-centered education system that effectively and efficiently manages resources · Values: Pursue life-long learning; treat others with respect and value differences; have right to learn in a people-centered, safe, and collaborative environment; and commit to performance excellence as a learning community · 12,687 employees: 5,562 certified faculty, 2,943 other certified staff, and 4,182 classified school district and school support staff at 68 sites · 60% faculty have master’s degrees, and all meet No Child Left Behind (NCLB) Act requirements; all administrators hold degrees above bachelor’s; 8% support staff have master’s degrees, 55% have bachelor’s degrees, and 37% have high school diplomas · Teachers and support staff represented by unions · Regulatory environment: Governed by laws and guidelines established by the Anywhere State Department of Education (ASDE); Anywhere State Board of Education (ASBE); curriculum standards; School Improvement Plans (SIPs); federal government regulations include NCLB, Occupational Safety and Health Administration (OSHA), Americans with Disabilities Act (ADA), Safe Schools Act, and Children’s Internet · Protection Act; Midwest Association accreditation; teacher and professional certification · Total revenue is $762.8 M or $9,063 per student; includes 10% federal, 63% state, and 27% local funding sources; revenue includes student fees, event admission, contributions, petty cash, concessions, proceeds from student organizations; operates on a balanced budget, which is required by state law P.1b Organizational Relationships · Leadership structure: school board—eight elected members and four committees; superintendent, appointed by school board; District Leadership Team (DLT); District Extended Leadership Team (DELT; School Leadership Teams (SLTs); School Improvement Councils (SICs); principals · Key student segments: regular, special education, ESL, ESP, LCC, and NCS · Student demographics: 3.5% Asian, 31% black, 11.2% Hispanic, 3.3% Native American/other, 51% white, 45% disadvantaged (Region 3 highest disadvantaged, 71%) · Four key stakeholder groups: parents, taxpayers, the school board, and businesses · Student and stakeholder requirements/key success factors (KSFs): academic excellence; high-quality curricula and instruction; friendly, supportive, and safe learning environment; effective support services; and effective and efficient fiscal management and operations · State approves all contracts exceeding $10,000; competitive bidding for services and goods using state guidelines · Numerous suppliers and partners: office and furniture suppliers; bus and vehicle fleet; educational, food, technology, and operational service vendors; technology partners; business leaders; regional institutions of higher education; Parent Teacher Association; volunteers; mentors; technical and community colleges P.2a Competitive Environment · Average growth rate 2% since 2000; down from 3.5% between 1998 and 2000; projects a growth rate of 1.5% through 2009, a total increase of 8,318 students · 16 private schools (<10%); home schooling (1%) · Key changes: emerging requirement for on-line education; increase in special education needs; growing diversity and student readiness to learn; increased emphasis on economically disadvantaged students’ performance; pressure to emphasize athletics and manage associated costs; e-learning; charter schools; school voucher system; accountability; fiscal restraints · Sources of competitive and comparative data: ASDE, ASBE, USEA, United States Assessment of Educational Progress (USAEP), Anywhere Assessment of Educational Progress (AAEP), Scholastic and Predictive Aptitude Tests (SAT and PSAT, respectively), Education Survey Consortium (ESC), United State School Business Officers (USSBO, and Junoflower Consortium P.2b Strategic Challenges · Education/learning: Be agile and respond to changing performance expectations such as those mandated by · NCLB; address poverty-based gaps in levels of readiness to learn · Operational: Achieve organizational agility; integrate technology as a learning tool; maintain safe learning · environment and facilities; manage in environment of changing funding patterns · Human resource: Attract and retain highly qualified employees; nation’s shortage of teachers · Community-related: Engage parents, community, and business in collaborative learning efforts P.2c Performance Improvement System · Performance Excellence System · Knowledge assets include employees, students, and key stakeholders · Communities of Practice (CoPs); many opportunities to learn; Plan-Do-Study-Act (PDSA); team-building (For Stage 3, Site Visit Use) Thinking about the questions in the Organizational Profile, did the team have any new insights about the applicant as a result of the site visit? If so, please describe. |
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