Key

The term “key” refers to the major or most important elements or factors, those that are critical to achieving your intended outcome. The Baldrige Criteria, for example, refer to key challenges, key plans, key processes, and key measures—those that are most important to the organization’s success. They are the essential elements for pursuing or monitoring a desired outcome.

Go to Baldrige Application Information Capture and Response Templates (click to access):

• Strategic Challenges

• Strategic Action Plans

• Key Value Delivery Processes and Requirements

• Key Support Processes and Requirements

• Organizational Performance Alignment and Integration (Key Performance Measures Column)

The term "key" appears in the Baldrige Criteria in all Criteria Items: