Baldrige Glossary HD: Work Systems

(Blue words below link to definitions, detailed descriptions, examples, core values, Baldrige Best Practices, Baldrige Application Response Templates, or examples)

Work Systems

The term “work systems” refers to how your employees are organized into formal or informal units to accomplish your mission and your strategic objectives; how job responsibilities are managed; and your processes for compensation, employee performance management, recognition, communication, hiring, and succession planning. Organizations design work systems to align their components to enable and encourage all employees to contribute effectively and to the best of their ability.

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The term "work systems" appears in the Baldrige Criteria in the following locations:

Item 2.2: Strategy Deployment

Area 2.2a: Action Plan Development and Deployment

Category 5: Human Resource Focus

Item 5.1: Work Systems

Area 5.1a: Organization and Management of Work

Area 5.1b: Employee Performance Management System

Area 5.1c: Hiring and Career Progression

Item 5.2: Employee Learning and Motivation

Area 5.2a: Employee Education, Training, Development

Area 5.2b: Motivation and Career Development

Item 5.3: Employee Well-Being, Satisfaction

Area 5.3a: Work Environment

Area 5.3b: Employee Support and Satisfaction

Item 7.4: Human Resource Results

 

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