Opportunities for Improvement - OFIs (Assessment Feedback Comments)

The term "opportunities for improvement (OFIs or OFI)" refers to written assessment statements (comments) included in Baldrige assessment reports (e.g., individual-, consensus-, and site visit-level reports and Applicant Feedback reports) that describe [Criteria] requirements that are not addressed (i.e., gaps) or that could be more effectively addressed through process or illustrated through results.

Other types of written assessment comments:

§  Strengths - describe the extent to which the applicant has met or exceeded the Criteria requirements.