Opportunities For Improvement (OFIs)

Baldrige Health Care Excellence Glossary

Opportunities for Improvement - OFI, OFIs (Comments)

The term "opportunities for improvement (OFIs)" refers to written assessment statements (comments) included in Baldrige assessment reports (e.g., individual-, consensus-, and site visit-level reports and Applicant Feedback reports) that describe [Criteria] requirements that are not addressed (i.e., gaps) or that could be more effectively addressed through process or illustrated through results.

Other types of comments:

§  Strengths - describe the extent to which the applicant has met or exceeded the Criteria requirements.

Note: Blue words above are hyperlinks to other integrated Glossary terms.

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