Baldrige Scoring System: Results Levels
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Levels (Performance Levels) - Results Scoring Evaluation Dimension

Levels (Results Performance Levels)

Definition:

"Levels" refers to numerical information that places or positions an organization's results and performance on a meaningful measurement scale. Performance levels permit evaluation relative to past performance, projections, goals, and appropriate comparisons.

Features:

- Meaningful scale

- Related to what the applicant described in the Organizational Profile and Process Items [Categories 1-6].

Questions to ask in analyzing levels:

- Do the results provided address the Criteria requirements?

- Is the performance level excellent? Good? Poor?

- Are the axes and units meaningful?

See also: