Baldrige
Scoring System:
Results
Levels
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Levels (Performance Levels) - Results Scoring Evaluation Dimension Levels (Results Performance Levels) Definition: "Levels" refers to numerical information that places or positions an organization's results and performance on a meaningful measurement scale. Performance levels permit evaluation relative to past performance, projections, goals, and appropriate comparisons. Features: - Meaningful scale - Related to what the applicant described in the Organizational Profile and Process Items [Categories 1-6]. Questions to ask in analyzing levels: - Do the results provided address the Criteria requirements? - Is the performance level excellent? Good? Poor? - Are the axes and units meaningful? See also: |