Anecdotal - Baldrige Glossary Definition

Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

The term 'Anecdotal' was first introduced in the Baldrige Glossary in 2002.


The term “anecdotal” refers to process information that lacks specific methods, measures, deployment mechanisms, and evaluation, improvement, and learning factors. Anecdotal information frequently uses examples and describes individual activities rather than systematic processes.

An anecdotal response to how senior leaders deploy performance expectations might describe a specific occasion when a senior leader visited all of the organization’s facilities. On the other hand, a systematic process might describe the communication methods used by all senior leaders to deliver performance expectations on a regular basis to all organizational locations and workforce members, the measures used to assess effectiveness of the methods, and the tools and techniques used to valuate and improve the communication methods

See also the definition of "systematic" on page 63.

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

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Baldrige Glossary - Anecdotal