Key - Baldrige Glossary Definition

(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

The term 'Key' was first introduced in the Baldrige Glossary in 2003.


The term “key” refers to the major or most important elements or factors, those that are critical to achieving your intended outcome. The Baldrige Criteria, for example, refer to key challenges, key plans, key work processes, and key measures—those that are most important to your organization’s success. They are the essential elements for pursuing or monitoring a desired outcome.

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

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Baldrige Glossary - Key