Results - Baldrige Glossary Definition

(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

The term 'Results' was first introduced in the Baldrige Glossary in 2000.


The term results refers to outputs and outcomes achieved by an organization in addressing the requirements of a Baldrige Criteria Item. Results are evaluated on the basis of current performance; performance relative to appropriate comparisons; the rate, breadth, and importance of performance improvements; and the relationship of results measures to key organizational performance requirements. For further description, see the Scoring System.

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

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Baldrige Glossary - Results