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Work Systems
Work Systems - Baldrige Glossary Definition
(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit
The term 'Work Systems' was first introduced in the Baldrige Glossary in 2002 as a Workforce Focus category term. It has since been redefined and is now an Operations Focus category term
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Work Systems
The term “work
systems” refers to how the work of your organization is
accomplished. Work systems involve
your
workforce,
your key suppliers and
partners,
your contractors, your
collaborators,
and other components of the supply chain needed to produce and
deliver your
products and your business and support
processes.
Your work systems coordinate the
internal work processes
and the external resources necessary for you to develop, produce,
and deliver your
products to your
customers
and to succeed in your marketplace.
Decisions about work systems are
strategic. These decisions involve protecting and capitalizing on
core
competencies and deciding what should be procured or
produced outside your organization in order to be efficient and
sustainable
in your marketplace. |
Note: Blue words above are hyperlinks to other Integrated Glossary terms.
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Thank you for using the only truly integrated Baldrige Glossary available anywhere. Paul Steel
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria in a format approved by more than 20 national award programs