Workforce - Baldrige Glossary Definition

(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

The term 'Workforce' was first introduced in the Baldrige Glossary in 2007. It replaces the previously used term "employee".


The term workforce refers to all people actively involved in accomplishing the work of your organization, including paid employees (e.g., permanent, part-time, temporary, and telecommuting employees, as well as contract employees supervised by the organization), and volunteers, as appropriate. The workforce includes team leaders, supervisors, and managers at all levels

Note: The term workforce was added to the Baldrige Glossary for 2007. It replaces the previously used term "employee".

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

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Baldrige Glossary - Workforce