Innovation

Baldrige Health Care Glossary

Innovation

The term “innovation” refers to making meaningful change to improve services, programs, processes, or organizational effectiveness and to create new value for stakeholders. Innovation involves the adoption of an idea, process, technology, or product that is either new or new to its proposed application.

Successful organizational innovation is a multi-step process that involves development and knowledge sharing, a decision to implement, implementation, evaluation, and learning. Although innovation is often associated with health care research and technological innovation, it is applicable to all key organizational processes that would benefit from change, whether through breakthrough improvement or change in approach or outputs. It could include fundamental changes in the organizational structure or business model to more effectively accomplish the organization’s work, critical pathways and practice guidelines, facility design, the administration of medications, the organization of work, or alternative therapies.

Note: Blue words above are hyperlinks to other integrated Glossary terms.

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