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Knowledge Assets
The term “knowledge
assets” refers to the accumulated intellectual resources
of your organization. It is the knowledge
possessed by your organization and its
workforce
in the form of information, ideas,
learning,
understanding, memory, insights, cognitive and technical skills, and
capabilities.
Your
workforce,
databases, documents, guides, policies and procedures, software, and
patents are repositories of your organization’s
knowledge assets.
Knowledge assets are held not only
by an organization but reside within its
patients
and other
customers,
suppliers, and
partners
as well. Knowledge assets are the “know how” that your organization has available to use, to invest, and to grow. Building and managing its knowledge assets are key components for your organization to create value for your stakeholders and to help sustain overall organizational performance success. |
Note: Blue words above are
hyperlinks to other integrated
Glossary terms.
Return to: Baldrige Health Care Glossary
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The 2012 Baldrige ARTICULATED Criteria . . . the Criteria made practical . . . approved for use in 20+ national quality award programs
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