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Leadership System
The term “leadership
system” refers to how
leadership is exercised, formally and informally, throughout
the organization; it is the basis for and the way
key decisions are
made, communicated, and carried out. It includes structures and
mechanisms for decision making; two-way communication; selection and
development of leaders and managers; and reinforcement of
values,
ethical
behavior, directions, and
performance
expectations. In health care organizations with separate
administrative/operational and health care provider
leadership, the
leadership system refers to both
and includes the relationships among those leaders. An effective leadership system respects the capabilities and requirements of workforce members and other stakeholders, and it sets high expectations for performance and performance improvement. It builds loyalties and teamwork based on the organization’s vision and values and the pursuit of shared goals. It encourages and supports initiative and appropriate risk taking, subordinates organizational structure to purpose and function, and avoids chains of command that require long decision paths. An effective leadership system includes mechanisms for the leaders to conduct self-examination, receive feedback, and improve. |
Note: Blue words above are
hyperlinks to other integrated
Glossary terms.
Return to: Baldrige Health Care Glossary
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