Stakeholders

Baldrige Health Care Glossary

Stakeholders

The term “stakeholders” refers to all groups that are or might be affected by an organization’s services, actions, and success. Examples of key stakeholders might include patients and other customers (e.g., patients’ families, insurers and other third-party payors, employers, health care providers, patient advocacy groups, Departments of Health, and students), the workforce, partners, collaborators, governing boards, stockholders, investors, charitable contributors, suppliers, taxpayers, regulatory bodies, policy makers, funders, and local and professional communities.

See also the definition of “customer”.

Note: Blue words above are hyperlinks to other integrated Glossary terms.

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