Trends
Baldrige Health Care Glossary
|
Trends
The term “trends”
refers to numerical information that shows the direction and rate of
change for an organization’s
results.
Trends provide a time sequence of
organizational
performance.
A minimum of three historical (not projected) data points generally
is needed to begin to ascertain a trend.
More data points are needed to define a statistically valid
trend. The time period for a
trend is determined by the
cycle time
of the
process
being measured. Shorter
cycle times
demand more frequent
measurement,
while longer
cycle times
might require longer time periods before meaningful
trends can be determined. Examples of trends called for by the Criteria include data related to health care outcomes and other health care service performance, patient/customer and workforce satisfaction and dissatisfaction results, financial performance, health care marketplace performance, and operational performance, such as cycle time and productivity. |
Note: Blue words above are hyperlinks to
other integrated
Glossary terms.
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