Workforce Engagement
Workforce Engagement - Baldrige Health Care Glossary
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Workforce Engagement
The term “workforce
engagement” refers to the extent of
workforce commitment,
both emotional and intellectual, to accomplishing the work,
mission,
and
vision
of the organization. Organizations with high
levels
of workforce engagement are often
characterized by
high-performing work environments in which people are
motivated to do their utmost for the benefit of their
patients
and other
customers
and for the success of the organization.
Workforce engagement also is dependent upon building and
sustaining
relationships between your administrative/operational leadership and
your independent practitioners.
In general, members of the
workforce
feel engaged when they find
personal meaning and motivation in their work and when they receive
positive interpersonal and workplace support. An
engaged workforce benefits from
trusting relationships, a safe and cooperative environment, good
communication and information flow,
empowerment,
and
performance
accountability.
Key
factors contributing to engagement
include training and career development,
effective
recognition and reward systems, equal opportunity and fair
treatment, and family friendliness. Note: The term “workforce engagement” was added to the Baldrige Glossary for 2007. |
Note: Blue words above are hyperlinks to
other integrated
Glossary terms.
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