The graphic below depicts the Baldrige Framework in terms of its key processes and systems.
Total Integrated Baldrige Excellence System
"The Baldrige Model"
Why do more than 80% of the Criteria questions begin with "How"? Maybe it's because everything is a process or at least a part of a process. Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please call me and I will be pleased to discuss this with you or visit with you for a demonstration.
Thank you for reading this page.
Representative Global Client List
US Dept. of Energy Kodak
DHL Boeing American Express
Dun & Bradstreet
Cummins - US &
Brazil
3M IBM – US &
Europe Alaska Department of Labor Recall Logistics Corporation - Australia Asian Pacific Quality Organization (APQO) Varian Industries
Landis -
Taiwan
Anderson Pharmaceutical
Packaging
Subaru
Alaska Brewing company
Experienced-based Baldrige and EFQM Consulting
The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with several of the best organizations in these wonderful places has enabled me to contribute but more importantly to learn about how they have achieved world-class excellence. My consulting services share what I have learned from assessing and consulting to hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Serving organizations serious about achieving and/or sustaining unsurpassed excellence.
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President, Total Quality Inc Phone US: +1 425 444 4386; Dubai/Middle East: +971 5042 3744; UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Email: ToQual@Gmail.com |
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