Paul Steel Excellence Consulting Services

If you are looking to achieve excellence using proven continuous improvement techniques such as ISO, Six Sigma, and LEAN, there are many consultants who can help you better than I can. However, if seek breakthrough improvement based on innovation and an integrated systems approach, I have had the best teachers and 30 years of consulting and implementation experience with clients including:

Sample Client List

Seeing is believing: World-Class Excellence Onsite Consulting Photos

A special moment: Paul Steel invited by Universiti Teknologi Mara (UiTM) to hold their Malaysian Prime Minister Quality Award in recognition for his contributions with a mural of Malaysian Kings in background - July 2009

Baldrige and EFQM Consulting

I have enjoyed serving as a Baldrige consultant to organizations worldwide since I served on the first Baldrige Board of Examiners in 1988 until now (photos - recognition chronology). I have been hired to assess 18 national quality winners since 2007 - far more than anyone else. This provides me with a competitive advantage in understanding the latest effective approaches to achieving excellence across business, health care, education, and public sector organizations.

The Baldrige Award and EFQM are very much about learning and sharing. I have been most fortunate to work directly with some of the top quality gurus (e.g., Dr. Edwards Deming, Dr. Armand Feigenbaum), award winners (Europe, Asia, North America, Australasia), and organization leaders. As their student, I would very much appreciate the opportunity to share with you what I have learned in a practical and valuable manner. Paul Steel

Other EFQM and Baldrige excellence services provided include: Total Integrated Management System implementation, Training, Assessment, Application Development and Application Information Capture and Response Templates, Best Practice Management Processes, Metrics and of course the 2010 INTEGRATED Criteria

As you might imagine, I also have the opportunity to deliver numerous presentations, seminars, and training to business, health care, education, and public sector organizations. Please see: Photos from some highlight events.

Launch Ceremony for Thailand National Systems Management Consulting Projects with Paul Steel Bangkok

Dr. Curt Reimann (First Director 'Father' of the Baldrige National Quality Award) serves as Overseer to a 2008 international Baldrige site visit team led by Paul Steel.

Major Baldrige International Seminar, Conference and Symposium Events - Paul Steel

'Achieving Business Excellence' Seminar for Asian business executives - 14-15 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Education Excellence' Seminar for Asian education leaders - 18-19 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Health Care Excellence' Seminar for Asian health care leaders - 21-22 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Health Care Excellence' Seminar for Asian health care leaders - 25-26 February 2008 - Kuala Lumpur, Malaysia

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

'Systems Engineering Seminar' - 8-10 April 2008 - Bangkok, Thailand

'Systems Management for Organizational Excellence Seminar' - 11 April 2008 - Bangkok, Thailand

'Achieving Public Sector Excellence' Seminar for Asian public sector leaders - 14-15 April 2008 - Kuala Lumpur, Malaysia

Please contact me directly for information on my next seminars, conferences, and symposiums or how to host a public or in-house seminar.

Photos and descriptions from some earlier major events:

'Sharing From Expert' Symposium led by Paul Steel - March 2007 (Jakarta, Indonesia) - sponsored by the Indonesian Ministry of State-Owned Companies' and the Indonesian Quality Award administrators (FEB BUMN)

Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - April 2007, Al Khobar, Saudi Arabia.

Paul Steel delivers 'The Evolution of Excellence' presentation to the government quality and productivity awards leaders from more than 20 Asian nations at the Asian Productivity Organization (APO) 'Managing NPOs Challenges in the 21st Century' Conference' - November 2006 (Kuala Lumpur, Malaysia)

Malaysian Office of the Prime Minister Planning Department (MAMPU) 'Strategic Planning Excellence' Seminar - 2006 Kuala Lumpur, Malaysia

Malaysian and Singapore Quality Award Winners 'Enhancing Competitiveness' Seminar - June 2006 - Keynoter: Paul Steel

'Reinventing Indonesia' address given to hundreds of Indonesian CEOs by Paul Steel at the first Indonesian Quality Award (IQA) Ceremony in Bali - September 2005

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international onsite consulting assignments.

If you are serious about achieving unsurpassed excellence, I would like the opportunity to talk with you.

I am pleased to announce my recent reappointment as Lead Examiner/Judge for the International Asia Pacific Quality Organization (IAPQO).   Paul Steel