Baldrige Education Excellence Resources

Baldrige education excellence tools and resources from the most experienced source

MISSION: Accelerate the overall rate of education organizational improvement and cost reduction beyond the capabilities of today's continuous improvement and Business Excellence approaches.

Adjunct Professor in Process Management at Seattle Pacific University, Faculty Director of Abu Dhabi University Institute for Executive Development, Visiting Graduate School Professor in the Industrial Engineering Quality Management Program UPH, Jakarta, and member of the Global Indian International School Centre of Educational Excellence Board of Directors . . . I never imagined or targeted achieving any of these but I am guilty of aggressively sharing what I've learned from some of the best teachers and mentors including Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum whom I worked with for seven years

Examples of Recent Education Projects

I have been privileged to work for several years with key educational leaders and Ministry of Education officials in Malaysia. The photo below is special in that Malaysia's largest university invited me to pose with their Prime Minister's Quality Award in front of a mural of the Malaysian Kings who automatically become University Chancellor.

Invited after training to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos - 2009

Baldrige Excellence Tools for Education

Integrated Criteria Response Templates - ensures correct input for a valid assessment while maintaining total integration - no consultant can do as well - used by dozens of national Baldrige Award recipients - costs less than an hour with a Baldrige consultant - plus for a limited time choose any best practice process model for free

The Baldrige Model - see the Baldrige Framework in terms of its key systems and processes and learn how to use them to achieve breakthrough improvement

Total Integrated Excellence System - achieving unsurpassed excellence is easy and rapid - unless you are paradigm-imprisoned

Baldrige Best Practice Process Models - the proven easy and rapid way to upgrade the capability of all key processes while preserving what already works well

Baldrige Winners' Application Summaries - Read the winners' answers to the Criteria questions - includes contact information

Baldrige Case Studies - over 50 models of how to respond to the Criteria - used to train the Baldrige Examiners

INTEGRATED Baldrige Criteria - the alternative is more difficult to understand and use for some - all versions

1988 Baldrige Criteria - The original Baldrige Criteria that changed how the world assesses excellence - thanks Curt

Scoring Guidelines - 2010 Integrated versions - improvements are highlighted word-for-word

Baldrige Core Values - the pillars of excellence and the only integrated versions anywhere

Guide to a Well-Written Baldrige Application (Education version) - make your first draft your final draft

Site Visit Preparation Guide - avoid the mistakes and ensure everyone is ready and prepared

Internal Award Program Startup and Administration Guide (Education version) - don't let a good idea become a bad experience

Baldrige Education Performance Comparison Metrics - Compare your metrics to thousands used by excellent organizations

Baldrige Integrated Glossary - get the same definitions the Examiners use when they assess - totally integrated - green, no paper

Introducing: OrgProfiler - ensures that the "What" question answers in your Organization Profile totally integrate across your application

Baldrige Store - where excellence is always on sale

What big changes are in the new 2011 - 2012 Education Criteria?

Will the Criteria become more 'entrepreneurial' in nature? NIST announced their intent to do this at training this year. But, what does this mean? Many users hope they will become dramatically leaner.
Will the number of Results Items in Category 7 be reduced from 6 to 4 as NIST has indicated?
Will all the 'What' questions be relocated to the Organizational Profile? Will the Organizational Profile questions be linked to the Criteria to improve understanding consistency?
Will the Customer Focus and Workforce Focus Categories be rewritten to remove the perceived redundancies?
Will the confusion related to 'work processes' and 'work systems' be effectively addressed?
Do we really need two similar Items in Category 6?
Will a relationship hierarchy be established among the terms: 'data', 'information', and 'knowledge'? For example, should the 'Management by Fact' Core Value be upgraded to 'Management by Knowledge'?
Will we see all the non-mainstream terminology purged?
The 2009 - 2010 Criteria have more words than the original 1988 Criteria and more than double the words when you include the explanatory notes. The highly regarded Singapore Criteria are Baldrige-based but have deleted more than 3,000 words. Maybe it is time to downsize big time?

Check back soon for the answers? Or, email ToQual@gmail.com now to request the 2011 - 2012 Health Care Criteria (and other versions too) be sent to you as soon as they become available.

United Arab Emirates: The photos below are from Dubai but I am especially honored to also serve on the Abu Dhabi University Institute for Executive Development Faculty focusing on achieving organizational excellence and crisis sustainability - see: Abu Dhabi University Organizational Excellence Sustainability Course Brochure.pdf

Achieving Excellence in Higher Education - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel in Dubai

090304 Singapore Ministry of Education Assessors Sharing Session

Ministry of Education Assessors Sharing Session - 4 March 2009 - sponsored by Singapore MOE

Baldrige Consulting Services for Education

Training: Most experienced Baldrige trainer - I have trained thousands more people in Self-Assessment than the Baldrige Award Program since 1988 using the same 3-day format and the same materials as Baldrige. CEUs, certification, and graduate university credit offered.

Application Development: Make your first draft your final draft using my experience, integrated Criteria Response Templates for Education, and Baldrige Best Practice Process Models for Education. Finish in about two weeks and not several months.

Assessment: Objectivity, actionable feedback report, and unsurpassed experience since year one of the Baldrige Award Program. I have assessed more than 20 national Baldrige Criteria-based award winners since 2007 - no one else comes close. Breakthrough: If you use the interview assessment approach, there is no writing and the information captured can be used to generate the final draft of your application saving you months of painful writing.

Site Visit Preparation: Preparation guidance and simulation (mock site visit) - A Baldrige site visit should be a positive and fun experience for your organization. Knowing in advance what questions they will ask, what documentation they will request, who they will talk to, and where they will go is the key to success.

Going Beyond Baldrige: Baldrige Award winners only score about 600 out of 1,000 possible points. Scoring significantly higher is easier, faster and much less costly than continuously improving to 600 when you implement the Total Baldrige Integrated Excellence System. It is readily adaptable to all types of public sector, healthcare, education, and private sector organizations. Preserve your culture and everything that works in your existing processes. Only change the core process steps that are not needed or not capable of delivering excellent performance. Click to learn more or call 1 425 444-4386.

Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, 2009

090213 KL Education Excellence Seminar - Paul Steel

Achieving World-Class Education Excellence Seminar - Kuala Lumpur, Malaysia - 2009

Baldrige Education Workshops, Presentations and Seminars

Interested in Baldrige Workshops, Presentations and Seminars that are not the same old, same old? Learn more

Global Indian School International - Paul Steel

Global Indian International School Center For Educational Excellence Orientation - 2009

UPH Graduate School Lecture - Paul Steel

Visiting Professor Paul Steel delivering Graduate School Lectures on Achieving World-Class Excellences at Unviersiti Pelita Harapan - Jakarta, Indonesia (2008)

Prince of Songkla University Baldrige Excellence Consulting Project - Hat Yai, Thailand

Sister Flaviano - Paul Steel - Carmel College

Sister Flaviano of Carmel Junior College (Jamshedpur, India) - World-Class APQO Education Winner with Paul Steel APQO Lead Assessor

Other major Education events and projects:

Baldrige Education Seminar - Malaysia - Paul Steel

Achieving World-Class Educational Excellence seminar for Asian education leaders - Kuala Lumpur, Malaysia (2008)

Army Management Staff College - Paul Steel

Baldrige Excellence Consulting Project with US Army Management Staff College, Fort Belvoir

Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.

Baldrige Integrator

Training:	Most experienced Baldrige trainer - I have trained thousands more people in Self-Assessment than the Baldrige Award Program since 1988 using the same 3-day format and the same materials as Baldrige. CEUs, certification, and graduate university credit offered.
Application Development:	Make your first draft your final draft using my experience, integrated Criteria Response Templates for Education, and Baldrige Best Practice Process Models for Education. Finish in about two weeks and not several months.
Assessment:	Objectivity, actionable feedback report, and unsurpassed experience since year one of the Baldrige Award Program. I have assessed more than 20 national Baldrige Criteria-based award winners since 2007 - no one else comes close. Breakthrough: If you use the interview assessment approach, there is no writing and the information captured can be used to generate the final draft of your application saving you months of painful writing.
Site Visit Preparation:	Preparation guidance and simulation (mock site visit) - A Baldrige site visit should be a positive and fun experience for your organization. Knowing in advance what questions they will ask, what documentation they will request, who they will talk to, and where they will go is the key to success.
Going Beyond Baldrige:	Baldrige Award winners only score about 600 out of 1,000 possible points. Scoring significantly higher is easier, faster and much less costly than continuously improving to 600 when you implement the Total Baldrige Integrated Excellence System. It is readily adaptable to all types of public sector, healthcare, education, and private sector organizations. Preserve your culture and everything that works in your existing processes. Only change the core process steps that are not needed or not capable of delivering excellent performance. Click to learn more or call 1 425 444-4386.