Baldrige
Health Care Criteria Application Information Capture and Response Templates
DEMO
(Health Care Version)
Or, if you prefer, go to:
Baldrige
Business, Public Sector and Other Nonprofit Application Information Capture and
Response Templates Demo
Baldrige
Application Response Templates guide you and help ensure the complete and
correct capture of application information that
responds to the Criteria questions. Unlike my competitor who also offers
templates, these are actionable using hyperlinks to integrate all of your
responses. Use his templates and you end up with nothing but files that are not
actionably linked which leaves you with the headache of having to do that to
complete your application.
Note: The templates
Demos listed below are
for the 2006 Baldrige Criteria only. Please obtain pricing and ordering
information for the 2007 or 2008 Criteria versions using the link at the bottom
of this page.
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Organizational
Profile P.0: Environment, Relationships, and Challenges |
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Health Care Services |
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Stakeholders |
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Strategic Challenges |
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Critical Success Factors |
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Organizational Values, Mission, Vision and Purpose |
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Organizational Structure |
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Major Facilities, Equipment, and Technologies |
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Staff/Employee Demographics |
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Suppliers, Partners, Collaborators |
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Competitive Environment |
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Legal and Regulatory Environment and Requirements |
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Key Communities Supported |
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Category 1: Leadership
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Leadership-Driven Improvement Chronology |
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Leadership Communication Strategy |
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Governance System |
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Organization Performance Management Reviews-Participation |
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Ethics and Governance Monitoring Processes |
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Stakeholder Council |
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Societal Responsibility Activities |
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Community Support Activities |
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Community Improvement Strategy |
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Category 2: Strategic
Planning
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Strategic Action Plans |
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Strategic Objectives |
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Strategic Planning Participants and
Responsibilities |
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Health Care Services, Programs,
Patient/Customer, and Market Changes |
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Human Resource Plans Alignment to Strategic Action
Plans |
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Short- and Long-Term Performance Projections |
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Strategy Development Process Refinement Factors |
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Category
3: Focus on Patients, Other Customers. and Markets |
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Patient, Other Customers, and Market Segments and Requirements |
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Patient and Other Customer Relationship Building Approaches |
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Patient and Other Customer Satisfaction Determination Approaches |
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Patient and Other Customer Listening and Learning Approaches |
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Patient and Other Customer Access Approaches |
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Patient and Other Customer Follow-Up Methods |
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Patient and Other Customer Contact Service Standards |
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Category 4: Measurement,
Analysis, and Knowledge Management
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Organizational Performance Review and Alignment Matrix |
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Knowledge Assets |
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Comparison and Benchmark Selection Criteria |
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Knowledge Management Core Values |
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Category 5: Human
Resource Focus
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Employee/Staff Work Contribution Promotion
Approaches |
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Workplace Performance Measures |
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Employee/Staff Communication Strategy |
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Training Design, Delivery, Effectiveness Determination
Methods |
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Employee/Staff Listening and Learning Approaches |
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Employee/Staff Well-Being, Satisfaction, and
Motivation Assessment Methods |
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Employee/Staff Support and Satisfaction
Factors and Benefits |
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Job-Career Development - Learning Mechanisms |
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Category 6: Process
Management
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Health Care Processes and Performance Requirements |
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Business and Other Support Processes and Requirements |
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Process/Performance Inspections, Audits and Tests |
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Design, Development, and Introduction
Coordination |
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Category 7: Results |
| Automatic Results Chart Generator Software - meets all Baldrige
application requirements |
Click here to order a complete set of 'application
ready' 2007 or 2008 Baldrige Application Response Templates in MS Word
Please contact me directly for more information on how I
can serve your organization.
Paul
Steel
Original 1988 Baldrige Examiner, longest
serving active member of NIST Board of Examiners, 2008 Baldrige Senior Examiner
trained, EFQM experienced, and a
management
systems consultant since 1981.
President,
Total Quality
Inc (see
sample of international organizations using TQI
Baldrige services and/or software)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS
(Seattle/Americas): +1425 444 4386
Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983
Phone/SMS (UK/Europe): +44 7924 433593
Phone/SMS (Singapore/Asia): +65 9892 2441
Phone/SMS (Jakarta/Asia): +6281 5903 5846
Fax (Seattle/US): + 1425 818 4978
Email: tqi@msn.com
