Baldrige Application Information Capture and Response Templates
(Business, Public Sector and Other Nonprofit Version)

Or, if you prefer, go to: Baldrige Health Care Application Information Capture and Response Templates

Baldrige Application Response Templates guide you and help ensure the complete and correct capture of application information that responds to the Criteria questions. Unlike my competitor who also offers templates, these are actionable using hyperlinks to integrate all of your responses. Use his templates and you end up with nothing but files that are not actionably linked which leaves you with the headache of having to do that to complete your application.

Note: The templates listed below are for the 2006 Baldrige Criteria only. Please obtain pricing and ordering information for the 2007 or 2008 Criteria versions using the link at the bottom of this page.

Organizational Profile P.0: Environment, Relationships, and Challenges
Stakeholder Groups
Strategic Challenges
Organizational Values, Mission, Vision and Purpose Table
Organizational Structure
Major Facilities, Equipment, and Technologies
Workforce Demographics
Suppliers, Partners, Collaborators and Related Results
Competitive Environment
Regulatory Environment and Requirements
Key Communities Supported

 

Category 1: Leadership
Leadership-Driven Improvement Chronology
Total Leadership System Model
Leadership Communication Strategy
Governance System
Organization Performance Management Reviews-Participation
Ethics and Governance Monitoring Processes
Stakeholder Council
Societal Responsibility Activities
Community Support Activities
Community Improvement Strategy
 

Category 2: Strategic Planning
Strategic Action Plans
Strategic Objectives
Strategic Planning Participants and Responsibilities
Product, Service, Customer, Market, and Operational Changes
Human Resource Plans Alignment to Strategic Action Plans
Short- and Long-Term Performance Projections
Strategy Development Process Refinement Factors
 

Category 3: Customer & Market Knowledge
Customer and Market Segments -- Requirements
Customer Relationship Building Approaches
Customer Satisfaction Determination Approaches
Customer Listening and Learning Approaches
Customer Access Approaches
Customer Follow-Up Methods
Customer Contact Service Standards
 

Category 4: Measurement, Analysis, and Knowledge Management
Organizational Performance Review and Alignment Matrix
Knowledge Assets Summary
Comparison and Benchmark Selection Criteria
Knowledge Management Core Values
 

Category 5: Human Resource Focus
Employee/Staff Work Contribution Promotion Approaches
Workplace Performance Measures
Employee/Staff Communication Strategy
Training Design, Delivery, Effectiveness Determination Methods
Employee Listening and Learning Approaches
Employee/Staff Well-Being, Satisfaction, and Motivation Assessment Methods
Employee/Staff Support and Satisfaction Factors and Benefits
Job-Career Development - Learning Mechanisms
 

Category 6: Process Management
Value Creation Processes -- Requirements
Support Processes -- Requirements
Process/Performance Inspections, Audits and Tests Summary
Design, Development, and Introduction Coordination Matrix
 

Category 7: Results
Automatic Results Chart Generator Software - meets all Baldrige application requirements

Click here to order a complete set of 'application ready' 2007 or 2008 Baldrige Application Response Templates in MS Word

Please contact me directly to discuss how I can contribute to your organization's excellence needs.

 

Paul Steel Original 1988 Baldrige Examiner, longest serving active Baldrige Examiner, 2008 Baldrige Senior Examiner trained and international management systems consultant since 1981

President, Total Quality Inc (see sample of international organizations using TQI Baldrige services and/or software)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  +1 425 444 4386

Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Jakarta/Asia): +6281 5903 5846

Fax (Seattle/US):    + 1 425 818 4978
Email:   tqi@msn.com