Baldrige Public Sector Excellence Resources

Baldrige excellence tools and resources for the public sector from the most experienced source

Hera are some of the public sectors organizations that I have been privileged to serve:

New: Baldrige Public Sector Award Winners Application Summaries and Profiles

See the responses of the public sector winners to the Baldrige Criteria questions

Access to Baldrige Public Sector Winners' Applications and Profiles

(Click on any winner name below to access their application summary and/or profile)

2012 Baldrige Award Winners - Recipients

• City of Irving, Irving, Texas, Application Summary; [Nonprofit - 2012 Public Sector (nonprofit) winner]; organization profile

2012 Singapore Quality Award Public Sector Winners

• Singapore Customs; [Public Sector - 2012] (Summary Application Report)

• Singapore Prison Service; [Public Sector - 2012] (Summary Application Report)

2011 Singapore Quality Award Public Sector Winners

• Inland Revenue Authority of Singapore; [Public Sector - 2011 {Government} winner]; (Summary Report Part 1, Part 2, Part 3, Part 4, Part 5)

• Nanyang Polytechnic; [Public Sector - 2011 Education winner]; (Summary Report)

• National Library Board; [Public Sector - 2011 {Government} winner]; (Summary Report)

• Raffles Institution; [Private Sector - 2011 Education winner]; (Summary Report)

• Institute of Technical Education; [Public Sector - 2011 Education winner]; (Summary Report)

• Subordinate Courts; [Public Sector - 2011 {Government} winner]; (Summary Report)

2010 Baldrige Public Sector Award Winners - Recipients

• Montgomery County Public Schools Application Summary; [Public Sector - 2010 Education winner]; organization profile

2010 Singapore Quality Award Public Sector Winners

• Ministry of Manpower; [Public Sector - 2010 {Government} winner]; (Summary Report)

• Singapore Civil Defence Force; [Public Sector - 2010 {Government} winner]; (Summary Report Part 1, Part 2, Part 3)

2009 Baldrige Public Sector Award Winners - Recipients

• VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center, Albuquerque, N.M.; Application Summary; [Public Sector - 2009 Nonprofit Category winner]; organization profile

2008 Baldrige Public Sector Award Winners - Recipients

• Iredell-Statesville Schools Application Summary; [Public Sector - 2008 Education Category winner];  organization profile

2008 Singapore Quality Award Public Sector Winners

• PUB, Singapore’s national water agency; [Public Sector - 2008 {Government} winner]; (Summary Report Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, Part 8)

• Urban Redevelopment Authority; [Public Sector - 2008 {Government} winner]; (Summary Report Part 1, Part 2, Part 3, Part 4, Part 5)

2007 Baldrige Public Sector Award Winners - Recipients

• City of Coral Springs Application Summary,; [Public Sector - 2007 Nonprofit Category winner]; organization profile

• U.S. Army Armament Research, Development and Engineering Center (ARDEC) Application Summary; [Public Sector - 2007 Nonprofit Category]; organization profile

2006 Singapore Quality Award Public Sector Winners

• Subordinate Courts of Singapore; [Public Sector - 2006 {Government} winner]; (Summary Report)

• Singapore Prison Service; [Public Sector - 2006 {Government} winner];  (Summary Report)

2005 Baldrige Public Sector Award Winners - Recipients

• Richland College Application Summary, Dallas, Texas [Public Sector - 2005 Education Category winner]; organization profile

• Jenks Public Schools Application Summary, Jenks, Okla. [Public Sector - 2005 Education Category winner]; organization profile

2005 Singapore Quality Award Public Sector Winners

• Institute of Technical Education (Summary Report)

2004 Baldrige Public Sector Award Winners - Recipients

• Kenneth W. Montfort College of Business Application Summary; [Public Sector - 2004 Education Category winner]; organization profile

2003 Baldrige Public Sector Award Winners - Recipients

• Community Consolidated School District 15 Application Summary; [Public Sector - 2003 Education Category winner]; organization profile

2001 Baldrige Winners - Recipients

• Chugach School District Application Summary; (Public Sector - 2001 Education Category winner]; organization profile
• Pearl River School District Application Summary; [Public Sector - 2001 Education Category winner]; organization profile
• University of Wisconsin-Stout Application Summary; [Public Sector - 2001 Education Category winner]; organization profile

The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing more than one hundred government and other nonprofit organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

What enthusiasm I've observed this year while working at NASA and with the Brunei Prime Minister's Office, the Alaska Small Business Administration, the Army National Guard, Singapore Government (SPRING), and other organizations serious about performing at the highest level.

Strategic Action Plan Execution and Best Performance Measures Selection Project

Mission: Accelerate the overall rate of organizational improvement and cost reduction beyond the capabilities of today's continuous improvement and Business Excellence approaches.

Serving as the International Assessor on Singapore Quality and Innovation Award teams three different years has been very enjoyable and fulfilling.

Baldrige Excellence Consulting and Application Development Project with US Army Management Staff College, Fort Belvoir, VA

Working in Juneau in summer is special. The Alaska DOL invited me to help them over the course of two years to apply the Baldrige Criteria. The cooperation and support made my work easy. I have received the same degree of support from the US Department of Energy (DOE).

Alaska Department of Labor - 2 Year Baldrige Improvement Project (Juneau)

Achieving Public Sector Excellence - Delivered to and sponsored by the Thailand Ministry of Finance. Dr. Areepong Bhoocha-oom, Director General Thailand Ministry of Finance and Paul Steel

Baldrige Government, Public Sector, and other Nonprofit Excellence Resources