Dr. Armand Feigenbaum and Paul Steel

Below is a cherished photo with my boss Dr. Armand Feigenbaum ("Total Quality" Guru) at Pirelli Brasil where I was project leader of a Total Quality Management System consulting project from February 1982 through March 1986.

  Dr. Armand Feigenbaum (originator of "Total Quality Control") and Paul Steel (Project Leader) at Pirelli - Sao Paulo, Brasil 1982

I learned more during my five years working for Val Feigenbaum than any other period in my life. He foresaw the future of total integrated systems of management and operational processes and put them into practice far before and beyond the accomplishments of his peer Quality Gurus. Having worked side-by-side from day one with Dr. Edwards Deming in launching and implementing his program at Ford and its 10,000+ suppliers and having interfaced extensively with Dr. Joseph (Joe) Juran and Phillip Crosby, I am in a good position to make this judgment.

Dr. Feigenbaum's brilliance in transforming organizations to levels of excellence is a perfect fit for any organization especially those using the EFQM or Baldrige Criteria.

You can also see a list of over 1,000 organizations using my services at: TQI Sample Services Users List

Paul Steel's Recent Major Conference, Seminar and Symposium Links

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

Please contact me directly for more information on how I can serve your organization.

Paul Steel Original 1988 Baldrige Examiner, longest serving active member of NIST Board of Examiners, 2008 Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of international organizations using TQI Baldrige services and/or software)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  +1425 444 4386

Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Jakarta/Asia): +6281 5903 5846

Fax (Seattle/US):    + 1425 818 4978
Email:   tqi@msn.com

Resources

Training

Best Processes

Application

International

Seminars & Conferences

Total Integrated Management System

Software

Criteria

Consulting

TQI