Baldrige Excellence: Brunei Darussalam
Excellence resources from the most experienced source
Great news: You can now download an MS Word version of the Baldrige Criteria
The 2012 Baldrige ARTICULATED Criteria . . . now approved by more than 20 national quality award programs
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Articulating the Criteria results in improved understanding and practicality
2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted
See the hundreds of the multiple Criteria requirements that have been deleted from the previous version
I am grateful to the Brunei Government especially the Prime Minister's Office MSD (Management Services Department) for sponsoring my enjoyable work in Brunei. The honor of working with the government departments will always be remembered and appreciated by me. Enjoy the photos and the excellence tools and resources below. Paul Steel

Baldrige Self-Assessment and Application Development Workshop with Brunei Prime Minister Office consultants - also shown, Permanent Director and Senior Leaders - March 2010
It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.
International excellence tools and resources from the most experienced source
The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
→ Thousands more people trained in Self-Assessment than the Baldrige Award Program
Paul Steel invited after training to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos - 2009
Educational Leadership Excellence presentation delivered by Paul Steel in Shah Alam, Malaysia at UiTM (Universiti Teknologi Mara) - July 2009
Paul Steel chairing International Health Care Conference in Kuala Lumpur with national health care Quality Leaders from ISQua, ASQua, APHM, Taiwan, Hong Kong, Singapore, Malaysia, Canada, Australia, United States, and India - July 2009
A special 'terima kasih' for Mr. Mohd Razali (MPC Deputy Director in 2009 photo on right above) for sponsoring me with MPC, MAMPU, and others since we met during my first visit to Malaysia.
See the Baldrige Framework - from the perspective of its systems and processes
Total Integrated Baldrige Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.
Other Brunei and Malaysian Business, Public Sector, Health Care, and Education Seminar and Symposium Events
Baldrige Self-Assessment Workshop with Asian Health Care, Private Sector, Public Sector, Education and Health Care delegates
Achieving World-Class Public Sector Excellence Seminars - Kuala Lumpur
'Achieving Health Care Excellence' Seminars for Asian health care leaders - Kuala Lumpur, Malaysia - more than 60 hospital CEOs/Directors attended the two seminars
Telekom Malaysia Self-Assessment Training Class conducted by Paul Steel at TM Multimedia College - Kuala Lumpur
Paul Steel with Judges for Malaysia Prime Minister's Quality Award after conducting MPC Judging Process Training
Paul Steel with MAMPU (including Minister and staff) conducting 2-Day Strategic Planning and Award Review Session - Kuala Lumpur
MPC 'Enhancing Competitiveness' Conference, Paul Steel, Keynote Speaker with Singapore Quality Award and Malaysian Prime Minister's Award Winners
Malaysian Prime Minister's Quality Award Training (MPC) of National Assessors and Paul Steel
Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence
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Baldrige Excellence international - work and photo links |
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Asia |
Middle East |
Europe |
Latin America |
Australasia |
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Belgium |
Costa Rica |
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Germany |
North America |
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Ireland |
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South America |
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Netherlands |
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Eurasia |
AFRICA |
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Nigeria |
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Mauritius |