Baldrige Excellence: China

Baldrige excellence tools, resources and consulting services for China from the most experienced source

Has the Baldrige Award gone out of business?

For the first time in the 25 year history of the award, there are no Baldrige business applicants
and Criteria degradation and impracticality are looking more and more like the primary causes

2013 Baldrige Applicants Summay

To put this in perspective, not one of the 20 million for-profit businesses in the United States applied for the Baldrige Award this year.

 

Even worse, the number of applicants has declined 73% for Health Care and 80% for Education since 2010

Source: NIST Baldrige Website

MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel

Top this!

Vodafone was my 11th telecommunications client in 11 different countries. I am pleased to report that all eleven achieved their project objectives  . . . which for most of them was to win their 2013 national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.


Fiji FBEA Vodafone

 

2013 APO (Asian Productivity Organization) Quality Awards for Practitioners Workshop with 17 Asian Nations Represented

APO Quality Awards Workshop - Paul Steel

Honored and pleased immensely to serve as APO Technical Expert to this critically important workshop (23-27 September 2013 Bangkok)

Baldrige Excellence Resources

It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.

Asian Business Excellence Consulting Course Design Team 

 

The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

2010 SQA SPRING Assessment Team

Serving as the APO Tokyo-sponsored International Assessor on Singapore Quality Award teams in 2008, 2010 and 2011 has been very enjoyable and fulfilling (2010 team shown above).

 

Key Baldrige Excellence Tools and Services Links

The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with several of the best organizations in these wonderful places has enabled me to contribute but more importantly to learn about how they have achieved world-class excellence. My consulting services share what I have learned from assessing and consulting to hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

I look forward to visiting China and accepting the invitation of Professor Tang Xiaofen who serves as President of both the Shanghai Association for Quality and the Shanghai Academy of Quality Management. We are shown together in the photo below:

2008 Tang Xiaofen - Paul Steel

Madame Tang Xiaofen, President Shanghai Association for Quality and Paul Steel at ISQM - APQO Conference

Baldrige Training

 Thousands more people trained in Self-Assessment than the Baldrige Award Program!

 

The Baldrige Management Model

A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes

BALDRIGE FRAMEWORK SYSTEMS - PROCESSES

Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.

Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.

2008 Alcatel Shanghai - Fangfang Xia - Paul Steel

I have also enjoyed my assessment role with the Chinese telecommunications industry in Shanghai. This photo shows me with Madam Fangfang Xia (right) of Alcatel Shanghai - 2007 APQO World-Class Business Quality Award winner Paul Steel

Sample of Chinese organizations using my Baldrige excellence tools or services:

Sunlight Electronics Hong Kong Shanghai Jiaotong University CN UDS, Shenzhen China
NEC Technologies Hong Kong Fleet Management Group Ltd HK City University of Hong Kong
Nan Kai University China China Certification Center, Inc Standard Chartered Bank HK
MTR Corporation Limited HK The Hong Kong Polytechnic University HK VPC DN CN
Shenyang Spicer Driveshaft Co., Ltd CN   Tianjin Medical University General Hospital China

 

Baldrige International

 Enjoy the photo links below from some of the more than 300 assignments in 30+ countries that have invited me to contribute to their pursuit of excellence:

Baldrige Excellence international - work and photo links

Asia

Middle East

Europe

Latin America

Australasia

Brunei

Bahrain

   

Australia

China

 

Belgium

Costa Rica

New Zealand

India

Kuwait

Denmark

Puerto Rico

 

Indonesia

Qatar

Germany

Oceana

Japan

Saudi Arabia

Ireland

Fiji

Malaysia

Dubai - United Arab Emirates

Italy

South America

 

Philippines

 

Netherlands

Brasil / Brazil

North America

Singapore

Eurasia

United Kingdom

Chile

Canada

Taiwan

Iran

United States

Thailand

 

 

Chinese excellence resources and tools from the most experienced source . . . Paul Steel