Baldrige Excellence: China

Baldrige excellence tools, resources and consulting services for China from the most experienced source

MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel

It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.

 

 

Great news: You can now download an MS Word version of the Baldrige Criteria

The 2012 Baldrige ARTICULATED Criteria . . . now approved by more than 20 national quality award programs

Articulating the Criteria results in improved understanding and practicality

2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted

                                       

See the hundreds of the multiple Criteria requirements that have been deleted from the previous version

See the hundreds of Criteria questions that have been deleted from each version

 

The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

Serving as the APO Tokyo-sponsored International Assessor on Singapore Quality Award teams in 2008, 2010 and 2011 has been very enjoyable and fulfilling (2010 team shown above).

Key Baldrige Excellence Tools and Services Links

The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with several of the best organizations in these wonderful places has enabled me to contribute but more importantly to learn about how they have achieved world-class excellence. My consulting services share what I have learned from assessing and consulting to hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.

Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.

I am pleased to announce my reappointment as Lead Judge/Examiner for the International Asia Pacific Quality Award (IAPQA). In this role I review applications from the winners of several Asian national quality awards.  Paul Steel

Chinese excellence resources and tools from the most experienced source . . . Paul Steel