Baldrige and EFQM excellence tools and
resources for India from the most experienced source
Great news: You
can now download an MS Word version of the
Baldrige Criteria
The 2012 Baldrige ARTICULATED Criteria .
. . now approved by more than 20 national quality award programs
Articulating the Criteria results in
improved understanding and practicality
2012 Baldrige Criteria for Performance
Excellence versions with and without changes highlighted
See the hundreds of the multiple
Criteria requirements that have been deleted from the previous version
It does
not get any better than being selected to guide the development of the Asian
Productivity Organization's manual to train the Business Excellence Consultants
in most Asian nations including members from
Japan,
Singapore,
Malaysia,
Philippines, Mongolia,
Thailand, Fiji,
Taiwan,
India, Cambodia, Vietnam, Sri
Lanka, and
Pakistan.
The weather in Dubai is ideal
this time of year. So please join me for one of the following three Senior
Leadership seminars:
A half-day Leadership
Seminar for business leaders (6 February)
A one-day Leadership Course
for managers and practitioners (7 February), or
A 2-day Leadership Workshop
for managers and practitioners (8-9 February 2012)
Learn more about the course
agendas and benefits by clicking on this events
announcement
Firstly, I need to thank the people of
Tata who first invited me to India in 2002 and to several who have continued to
use my services. Special thanks goes to Mr. Jaggu Jaganathan of Tata
TCS (in photo below) who provided outstanding hospitality as head of TQMS. One
memory that will endure is willingness of Tata to allow 12 of its best TQMS
assessors to work with me with Telkom Indonesia.
Tata TQMS
Self-Assessment Training in Pune
and Tata CEOs: 'Global
Insight into Business Excellence Practices'
Seminar
- Mumbai
The
Baldrige, EFQM, Australian, Singapore and other national excellence Criteria
have opened up the world to me and have allowed me to enjoy visiting and
learning about many cultures. Working with many of the best organizations in
these great places has allowed me to learn how much about how they have
achieved world-class excellence. This webpage celebrates these wonderful
experiences with photos and more importantly shares what I have learned from
assessing hundreds of organizations in more than 30 countries for over 20
years and also from working with
Dr. W. Edwards Deming and
Dr. Armand (Val) Feigenbaum for seven years. Paul
Steel
Dr. Geeta Bharadwaj, Executive Director of IMC
Ramkrishna Bajaj National Quality Award Trust with Dr. Harry Hertz, Dr. Curt
Reimann at 2009 Baldrige Examiner Training
Mission:
Provide excellence tools and services capable of accelerating the
overall organizational improvement rate beyond the capabilities of
today's continuous improvement and Business Excellence approaches.
A new and improved approach to the old Baldrige
Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated
Excellence System is actually a core process that has been
updated using knowledge gained from hundreds of assessments of public
and private sector and health care and education Criteria users
worldwide. These core processes are the 'best of the best'.
However, the best processes in the world are useless unless you and your
colleagues can accept and implement them. I have 30 years of experience
in facilitating implementation of processes and systems while preserving
the culture and special needs of various sizes and types of
organizations. It is much easier to do than most people think. The key
to success is to replace the core of your existing processes which are
not capable of best-in-class performance with a best practice core
processes. This allows you to preserve everything that works well,
everything important to your success, your culture, and everything you
are already the expert in.
The core process approach enables organizations to
accelerate their overall rate of improvement beyond today's continuous
improvement and Business Excellence approaches.
Replacing incapable core processes with
highly capable ones causes a shift in your improvement rate from gradual
to breakthrough. I can do this for you for any process or system in the
graphic or I can teach you how to do it. Please contact me and I will be
pleased to discuss this with you and/or visit with you.
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