Baldrige International Excellence Resources: Indonesia

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

I am grateful to the Indonesian Government especially the Ministry of State-Owned Companies (BUMN), Ministry of Manpower (Private and Government (public) agencies), APO (Asian Productivity Organization), the Indonesian Quality Award Foundation (IQA), and private organizations such as PT TELKOM Indonesia for sponsoring my enjoyable and memorable work every year since 2001 throughout the many islands in the wonderful country of Indonesia. The special honor of working with the government, TELKOM and the many national Indonesian Quality Award Examiners will always be greatly appreciated. Paul Steel

090618 FEB BUMN Conference 1 090618 FEB BUMN Conference 2 Paul Steel 090618 TELKOM CEO Rinaldi and Paul Steel 

Achieving Leadership Excellence to Improve Competitiveness and Sustain and Grow Profitability by Paul Steel at FEB BUMN Conference - Speech congratulations extended by PT TELKOM CEO - Jakarta, Indonesia - 18 June 2009

Universiti Pelita Harapan Banner - Paul Steel Universiti Pelita Harapan Graduate School Lecture - Paul Steel UPH Graduate School Lecture - Paul Steel

Visiting Professor Paul Steel delivering Graduate School Lectures on Achieving World-Class Excellences at Universitas Pelita Harapan - Jakarta, Indonesia (July 2008)

UPH Faculty and Paul Steel 

Achieving World-Class Education Excellence - 25 July 2008 Lecture by Paul Steel at Universitas Pelita Harapan (main undergraduate campus - Tangerang, Banten)

Sharing From Expert - Paul Steel 

"Sharing From Expert" Symposium led by Paul Steel - 2007 (Jakarta, Indonesia) - sponsored by FEB BUMN

  050923 IQA Ceremony Executives 050923 First Indonesian Quality Award Ceremony - Bali - Paul Steel

"Reinventing Indonesia Through Excellence" address given by Paul Steel to State-Owned Companies CEOs at First Indonesian Quality Award Ceremony - Bali

Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

       New 2009-2010 Baldrige Business, Nonprofit and Public Sector Criteria for Performance Excellence: The newly revised 2009-2010 Malcolm Baldrige Criteria for Performance Excellence have many changes. See the hundreds of changes highlighted word-by-word by clicking on any Criteria Item in the Baldrige Criteria Excellence Framework.             

                    2009-2010 Baldrige Health Care Criteria for Performance Excellence: The newly revised 2009-2010 Malcolm Baldrige Health Care Criteria for Performance Excellence have many changes. See them all highlighted word-by-word by clicking on any Criteria Item in the Baldrige Health Care Excellence Framework.

Baldrige GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

1) TOTAL BALDRIGE MANAGEMENT SYSTEM -- for organizations striving to achieve world-class excellence.

2) EasyApp 2009 application development software

Baldrige KRITERIA (BAHASA):    KRITERIA (Bahasa) 

2007 Criteria Item Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

2006 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

                                      

4) Baldrige 2009 GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD; BAHASA Glossary:   DAFTAR ISTILAH   

 

Meet Indonesia's NIST Baldrige-Trained Examiners

Curt Reimann Winartha 2009 NIST Baldrige Examiner Training - Dr. Curt Reimann (Father of Baldrige Award) with Pak Winartha

Curt Reimann - Paul Steel - 2008 Baldrige Foreign Examiners 2008 NIST Baldrige Examiner Training - Achwan Effendi (2nd from left), Dr. Curt Reimann (Father of Baldrige Award), Paul Steel (May 2008, Washington, DC). Also shown are Baldrige Foreign Examiners from Singapore, Saudi Arabia and Chile.

 Dr Harry Hertz - Agus Tato - Ricky S. - Paul Steel   2007 NIST Baldrige Examiner Training: Agus Tato, Dr. Harry Hertz, Ricky Siahaan, and Paul Steel (16 May 2007, Washington, DC)

 

 

Curt Reimann - Paul Steel Dr. Curt Reimann (First Director of the Baldrige National Quality Award) serves as Overseer to Paul Steel's 2008 Saudi Arabia Baldrige site visit team.

Asian Productivity Organization (APO) address ("The Evolution of Excellence") - November 2006 (Kuala Lumpur, Malaysia)

Malaysian and Singapore Quality Award Winners Address - June 2006

Shigeo Takenaka - Asian Productivity Organization (APO) Secretary General and Paul Steel at APO Symposium, November 2006

 

Special assignment:

Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire - April 2007, Saudi Arabia

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

Bahrain Brasil (Brazil) Canada Denmark
Dubai, United Arab Emirates (UAE) India Indonesia Iran
Italy Japan Kuwait Latin America (Puerto Rico)
Malaysia Mongolia Nepal Netherlands (Holland)
New Zealand Philippines Qatar Saudi Arabia
Singapore Thailand United Kingdom (UK) China

 

Indonesian Baldrige TrainingMake sure your organization receives its Baldrige training from a Senior Baldrige Examiner. Only Senior Examiners receive Team Leader training which changes each year.  I have worked hundreds of days in Indonesia since 2000 and enjoyed every minute.

I am very proud that the people and organizations that I have trained and consulted with have progressed to the highest Baldrige levels in Indonesia because they agree with my focus on process excellence. I also enjoy contributing in any way I can to the national program to increase the use of the Baldrige Criteria (MBCfPE) nationwide. Please contact me if you would like to meet to discuss how your organization can benefit from using the Kriteria Baldrige. As a Malcolm Baldrige Senior Examiner, I enthusiastically welcome the opportunity to contribute my Baldrige Award experience and Indonesian experience to your organization's success. See photos of many of the more than 700 Indonesians I have trained across Indonesia since 2001.Click here to see why you want Paul Steel to conduct your Baldrige Training.

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

Summary of Paul Steel International Consulting Experience (Work Days)

 Region:

Asia

Europe

Middle East

Latin and South America

Australasia

North America

 Consulting Days:

530+

320+

270+

460+

335+

2,050+

Please contact me if you are serious about achieving best-in-class excellence.Total Quality Logo WEB

Paul Steel 2008Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981. Paul has assessed 18 Baldrige and other national and international excellence award winners since 2007 - far more than anyone else.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  +1 425 444 4386

Phone/SMS (Dubai/Middle East): +971 5042 3744

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441; Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924

Fax (Seattle/US):    + 1 425 818 4978; Email:   ToQual@Gmail.com

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