Baldrige Excellence International: Japan

I am deeply indebted to the Asian Productivity Organization (APO) based in Tokyo and especially Mr. Shigeo Takenaka for expanding my access to all Asian nations and the organizations within those countries that are serious about achieving world-class excellence by sponsoring my training, assessment, and consulting services.

  Shigeo Takenaka - Asian Productivity Organization (APO) Secretary General and Paul Steel at APO Symposium

   Shigeo Takenaka - Asian Productivity Organization Secretary General with APO Symposium Speakers

  Lee Kia Yoke - APO Senior Program Officer, Research and Planning Dept. and Paul Steel at APO Symposium

Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Bangkok, Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Bangkok, Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand Ministry of Finance (MOF)

• Bangkok, Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - 18 June 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Kuala Lumpur, Malaysia - Leadership Excellence for Health Care presentation by Paul Steel 21 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Malcolm Baldrige for Health Care Workshop with Kathy Harris of Mercy Hospital and Paul Steel 23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 11-13 September 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - 11-14 October 2009

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 5 November

• Bahrain - Baldrige for Education Public Seminar - sponsored by  Bahrain Quality Assurance Authority for Education and Training - 2009 (dates Tentative)

• Abu Dhabi, UAE - Baldrige Excellence Program - sponsored by Abu Dhabi University Institute for Executive Development dates TBD

• Singapore - Addressing Global Business Excellence Challenges - 3-4 November (tentative) - sponsored by SPRING Singapore

• Dubai UAE - Organizational Excellence Seminars - November - December 2009 - in affiliation with Dubai School of Government

• Tehran, Iran - Achieving World-Class Excellence in a Challenging Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Other Major International Seminar and Symposium Events - Paul Steel

 'Achieving Business Excellence' Seminar for Asian business executives - 14-15 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Education Excellence' Seminar for Asian education leaders - 18-19 February 2008 - Kuala Lumpur, Malaysia

 'Achieving Health Care Excellence' Seminar for Asian health care leaders - 21-22 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Health Care Excellence' Seminar for Asian health care leaders - 25-26 February 2008 - Kuala Lumpur, Malaysia

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

'Systems Engineering Seminar' - 8-10 April 2008 - Bangkok, Thailand

'Systems Management for Organizational Excellence Seminar' - 11 April 2008 - Bangkok, Thailand

'Achieving Public Sector Excellence' Seminar for Asian public sector leaders - 14-15 April 2008 - Kuala Lumpur, Malaysia

Please contact me directly for information on my next seminars or how to host a public or in-house seminar.

Photos and descriptions from some earlier major seminars:

'Sharing From Expert' Symposium led by Paul Steel - March 2007 (Jakarta, Indonesia) - sponsored by the Indonesian Ministry of State-Owned Companies' and the Indonesian Quality Award administrators (FEB BUMN)

Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - April 2007, Al Khobar, Saudi Arabia.

Paul Steel delivers 'The Evolution of Excellence' presentation to the government quality and productivity awards leaders from more than 20 Asian nations at the Asian Productivity Organization (APO) 'Managing NPOs Challenges in the 21st Century' Conference' - November 2006 (Kuala Lumpur, Malaysia)

Malaysian Office of the Prime Minister Planning Department (MAMPU) 'Strategic Planning Excellence' Seminar - 2006 Kuala Lumpur, Malaysia

Malaysian and Singapore Quality Award Winners 'Enhancing Competitiveness' Seminar - June 2006 - Keynoter: Paul Steel

Paul Steel in Dubai, United Arab Emirates in December 2005 at his 'EFQM and Baldrige Best Practices' Symposium.

'Reinventing Indonesia' address given to hundreds of Indonesian CEOs by Paul Steel at the first Indonesian Quality Award (IQA) Ceremony in Bali - September 2005

Tata CEOs: 'Global Insight into Business Excellence Practices' Seminar - Mumbai, India - Paul Steel

'Effective Design, Development and Implementation of an Internal Quality Award' Presentation - London, United Kingdom - Paul Steel

   Dr. Curt Reimann (First Director ('Father') of the Baldrige National Quality Award) serves as Overseer to a 2008 international Baldrige site visit team led by Paul Steel.

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

You can also see a list of over 1,000 organizations using my services at: TQI Sample Services Users List

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige 2009 GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

EXCELLENCE RESOURCES

BALDRIGE  STORE

TRAINING

BEST PRACTICE PROCESSES

CRITERIA RESPONSE TEMPLATES

APPLICATION SUPPORT

BALDRIGE INTERNATIONAL

SEMINARS CONFERENCES

INTEGRATED EXCELLENCE SYSTEMS

EXCELLENCE TOOLS

ACTIONABLE CRITERIA

CONSULTING

ASSESSMENT

COMPARISON METRICS

CASE STUDIES

SITE VISIT PREP

BALDRIGE INTEGRATOR

ABOUT US

I am pleased to announce my re-appointment as lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel