EFQM and Baldrige excellence tools and
resources for Kuwait from the most experienced source
The weather in Dubai is
ideal this time of year. So please join me for one of the following three
Senior Leadership seminars:
A half-day Leadership
Seminar for business leaders (6 February)
A one-day Leadership
Course for managers and practitioners (7 February), or
A 2-day Leadership
Workshop for managers and practitioners (8-9 February 2012)
Learn more about the course
agendas and benefits by clicking on this
events announcement
Great news:
You can now download an MS Word version of the
Baldrige Criteria
The 2012 Baldrige ARTICULATED
Criteria . . . now approved by more than 20 national quality award programs
Articulating the Criteria results in
improved understanding and practicality
2012 Baldrige Criteria for Performance
Excellence versions with and without changes highlighted
See the hundreds of the
multiple Criteria requirements that have been deleted from the previous
version
The EFQM and Baldrige
Award Criteria have truly expanded internationally as evidenced by these photos of
several enjoyable experiences. Please click on the links and photos below to see some of
the many interesting people I have worked with and some of the enjoyable events that I have
been fortunate to
participate in:
The Baldrige,
EFQM, Australian, Singapore and other national excellence Criteria have opened
up the world to me and have allowed me to enjoy visiting and learning about many
cultures. Working with many of the best organizations in these great places has
allowed me to learn how much about how they have achieved world-class
excellence. This webpage celebrates these wonderful experiences with photos and
more importantly shares what I have learned from assessing hundreds of
organizations in
more than 30 countries for over 20 years and also from working with quality
gurus
Dr. W. Edwards Deming and
Dr.
Armand (Val) Feigenbaum for seven years. Paul Steel
Special announcements - Photos from 2010 MRM Dubai
Business Award where I was privileged to serve on the jury:
2010 MRM Dubai Business Award Jury - HE
Sultan bin Saeed Al Mansouri (UAE Minister of the
Economy) and Paul Steel after meeting to select winners of the His Highness
Mohammed Bin Rashid Al Maktoum Dubai Business Award also shown at award
ceremony with His Highness
Paul Steel
Assessment and Project Launch
Visit and Site Visit National Attire Photo - Al Khobar, Saudi Arabia
A new and improved approach to the old Baldrige
Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated
Excellence System is actually a core process that has been
updated using knowledge gained from hundreds of assessments of public
and private sector and health care and education Criteria users
worldwide. These core processes are the 'best of the best'.
However, the best processes in the world are useless unless you and your
colleagues can accept and implement them. I have 30 years of experience
in facilitating implementation of processes and systems while preserving
the culture and special needs of various sizes and types of
organizations. It is much easier to do than most people think. The key
to success is to replace the core of your existing processes which are
not capable of best-in-class performance with a best practice core
processes. This allows you to preserve everything that works well,
everything important to your success, your culture, and everything you
are already the expert in.
The core process approach enables organizations to
accelerate their overall rate of improvement beyond today's continuous
improvement and Business Excellence approaches.
Replacing incapable core processes with
highly capable ones causes a shift in your improvement rate from gradual
to breakthrough. I can do this for you for any process or system in the
graphic or I can teach you how to do it. Please contact me and I will be
pleased to discuss this with you and/or visit with you.
Serving organizations serious about accelerating
their rate of organizational improvement and cost reduction.
I am pleased to announce
my reappointment as Judge/Examiner for the Asia Pacific Quality
Organization (APQO). In this role I review applications from the winners of most
Asian national quality awards. Paul Steel
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