Photos from the first years and mid years of
NZNQA Assessor training
The
Baldrige Management Model
A new and improved approach to the old Baldrige
Framework
Total Integrated Baldrige Excellence
System
Each process in the Total Baldrige
Integrated Excellence System is actually a core process
that has been updated using knowledge gained from hundreds of
assessments of public and private sector and health care and
education Criteria users worldwide. These core processes
are the 'best of the best'. However, the best processes in
the world are useless unless you and your colleagues can accept and
implement them. I have 30 years of experience in facilitating
implementation of processes and systems while preserving the culture
and special needs of various sizes and types of organizations. It is
much easier to do than most people think. The key to success is to
replace the core of your existing processes which are not capable of
best-in-class performance with a best practice core processes.
This allows you to preserve everything that works well, everything
important to your success, your culture, and everything you are
already the expert in.
The core process approach enables organizations
to accelerate their overall rate of improvement beyond today's
continuous improvement and Business Excellence approaches.
Replacing incapable core processes with
highly capable ones causes a shift in your improvement rate from
gradual to breakthrough. I can do this for you for any process or
system in the graphic or I can teach you how to do it. Please
contact me and I will be pleased to discuss this with you and/or
visit with you.
2009 saw Kevin Riley become first Baldrige Foreign
Examiner from NZBEF. It was great to reunite with Kevin at NIST after
all these years since he hired me to consult Telecom NZ Yellow Pages -
so many years ago.
2009 Baldrige Examiner Training: Kevin Riley is
shown with Dr. Harry Hertz, head of Indian Quality Award and myself (1st
photo) and with Dr. Curt Reimann (Father of Baldrige Award) in 2nd photo
The Baldrige, EFQM,
Australian, Singapore and other national excellence Criteria have opened
up the world to me and have allowed me to enjoy visiting and learning
about many cultures. Working with many of the best organizations in
these great places has allowed me to learn how much about how they have
achieved world-class excellence. This webpage celebrates these wonderful
experiences with photos and more importantly shares what I have learned
from assessing hundreds of organizations in more than 30 countries for
over 20 years and also from working with
quality gurus
Dr. W. Edwards Deming and
Dr. Armand (Val) Feigenbaum for seven years.
Paul
Steel
Baldrige Training
→ Thousands
more people trained in Self-Assessment than the Baldrige Award Program!
-
Click to learn more
Dr. Robin Mann and
Paul Steel reminisce and discuss best practice
integration strategy in Tehran and Singapore
Baldrige International
Enjoy
the photos from organizations in some of the more than 30 countries
that have invited me to contribute to their pursuit of excellence
|
Baldrige Excellence
international - work and photo
links
|
Serving organizations serious about
accelerating their rate of organizational improvement and cost
reduction.
I am pleased
to announce my reappointment as Lead Judge/Assessor for the
International Asia Pacific Quality Award (IAPQA).
Paul Steel
