Baldrige Excellence International: Latin America - Puerto Rico
Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.
Achieving World-Class Excellence Session - San Juan, Puerto Rico
(Facilitator: Paul Steel)
A new and improved approach to the old Baldrige Framework
Total Integrated Baldrige Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.
2010 Baldrige Criteria: See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.
The
2010 Health Care Criteria are now easier to
understand and totally
integrated
The photo below shows a Latin American client since 1999 using my award application writing software to write their application after receiving Application Development training. One Category Team was able to complete their first draft before the end of the two-day session.
→ What is a Baldrige consultant's worst nightmare? Answer: Integrated Criteria Response Templates
Dr.
Curt Reimann (First Director of the Baldrige National Quality Award) serves as Overseer to
Paul Steel's international
Baldrige site visit team.
The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:
You can also see a list of over 1,000 organizations using my services at: TQI Sample Services Users List
Baldrige Excellence Tools
The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:
1) 2010 Criteria Response Templates
2) Baldrige EXCELLENCE GLOSSARY and REFERENCE GUIDE: GLOSSARY - puts definitions of all key Baldrige terminology a click away making them easy to understand
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:
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Summary of Paul Steel International Consulting Experience |
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Region: |
Asia |
Europe |
Middle East |
Latin and South America |
Australasia |
North America |
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Consulting Days: |
530+ |
320+ |
270+ |
460+ |
335+ |
2,040+ |
Serving organizations serious about achieving or sustaining unsurpassed excellence. Paul Steel
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President,
Total Quality
Inc
(sample
of TQI
services users) UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Fax (Seattle/US): + 1 425 818 4978; Email: ToQual@Gmail.com |
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| EDUCATION FOCUS | |||
