Great news:
You can now download an MS Word version
of the Baldrige Criteria
The 2012 Baldrige ARTICULATED
Criteria . . . now approved by more than 20 national quality award
programs
Articulating the Criteria
results in improved understanding and practicality
2012 Baldrige Criteria for Performance
Excellence versions with and without changes highlighted
See the hundreds of the
multiple Criteria requirements that have been deleted from the previous
version
It does not get any better than being
selected to guide the development of the Asian Productivity
Organization's manual to train the Business Excellence
Consultants in most Asian nations including members from
Japan,
Singapore,
Malaysia,
Philippines, Mongolia,
Thailand, Fiji,
Taiwan,
India, Cambodia, Vietnam, Sri Lanka, and
Pakistan.
The weather
in Dubai is ideal this time of year. So please join me for
one of the following three Senior Leadership seminars:
-
A half-day
Leadership Seminar for business
leaders (6 February)
-
A
one-day Leadership Course for managers and practitioners
(7 February), or
-
A 2-day
Leadership Workshop for managers and practitioners (8-9
February 2012)
Learn more
about the course agendas and benefits by clicking on this
events announcement
I have always enjoyed a warm welcome from friends in Singapore especially
those involved with SPRING. The Baldrige Criteria
represented an innovative breakthrough when I was honored to be part of
launching their use in 1988. However, Singapore has taken that innovation to new
levels and is widely admired for their achievements worldwide. I participated in the SPRING
Singapore Quality Award (SQA) as an international assessor where I
learned much more about Singapore's benchmark use of their prestigious excellence and innovation Criteria.
The photos on this page show some of the special events I have had the honor of
participating in while in Singapore and also some of the special places.
The
Baldrige, EFQM, Singapore and other national excellence Criteria
have opened up the world to me and have allowed me to enjoy visiting and
learning about many cultures. Working with many of the best organizations in
these great places has allowed me to learn how much about how they have
achieved world-class excellence. This webpage
celebrates these wonderful experiences with photos and more importantly
shares what I have learned from assessing hundreds of organizations in more
than 30 countries for over 20 years and also from working with
Dr. W. Edwards Deming and
Dr. Armand (Val) Feigenbaum for seven years.
Paul
Steel
Darshan Singh (left), SPRING Director
Business and Service Excellence also Accelerating the Rate of
Organizational Improvement presentation at SPRING (July 2010)
Mission:
Accelerate the overall
rate of organizational improvement beyond the capabilities of the
traditional continuous improvement and Business Excellence approaches.
→
Make Baldrige application writing easy with:
Integrated Criteria
Response Templates
Singapore's Foreign Baldrige Examiners: Dr. Anju Aditya,
East Coast Global Indian School with Dr. Harry Hertz and Dr. Curt Reimann at
2009 Baldrige Examiner Training.
Harnek Singh of STT with Dr.
Harry Hertz and
Paul Steel at 2008
Baldrige Examiner Training
Harnek
Singh with Dr. Curt Reimann ('Father' of Baldrige Award), Foreign Examiners
from Singapore, Indonesia, Saudi Arabia, Chile and
Paul
Steel in 2008
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Ministry of Education Assessors Sharing
Session - sponsored by Singapore MOE (2009)
Baldrige Training → Thousands more people
trained in Self-Assessment than
the Baldrige Award Program
-
Click to learn more
.JPG)
The Evolution of
Leadership Excellence presentation by
Paul
Steel at 2009 SPRING SQI - SQA
Symposium - Singapore
Visit to Singapore Global Indian International School
Center for Educational World-Class Excellence -
thanks to Mr. B. G. Shenoy
The
Baldrige Management Model
A new and improved approach to the old Baldrige
Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated
Excellence System is actually a core process that has been
updated using knowledge gained from hundreds of assessments of public
and private sector and health care and education Criteria users
worldwide. These core processes are the 'best of the best'.
However, the best processes in the world are useless unless you and your
colleagues can accept and implement them. I have 30 years of experience
in facilitating implementation of processes and systems while preserving
the culture and special needs of various sizes and types of
organizations. It is much easier to do than most people think. The key
to success is to replace the core of your existing processes which are
not capable of best-in-class performance with a best practice core
processes. This allows you to preserve everything that works well,
everything important to your success, your culture, and everything you
are already the expert in.
The core process approach enables organizations to
accelerate their overall rate of improvement beyond today's continuous
improvement and Business Excellence approaches.
Replacing incapable core processes with
highly capable ones causes a shift in your improvement rate from gradual
to breakthrough. I can do this for you for any process or system in the
graphic or I can teach you how to do it. Please contact me and I will be
pleased to discuss this with you and/or visit with you.
Baldrige International
Enjoy
the photos from organizations in some of the more than 30 countries that
have invited me to contribute to their pursuit of excellence
|
Baldrige Excellence international -
work and photo links
|
I am pleased to
announce my reappointment as Lead Judge/Assessor for the International
Asia Pacific Quality Award (IAPQA).
Paul Steel
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