Baldrige Excellence International: Singapore
I have always enjoyed a warm welcome from my many friends in Singapore especially those involved in SPRING during my visits there. The Baldrige Criteria represented an innovative breakthrough when I was honored to be part of launching their use in 1988. However, Singapore has taken that innovation to new levels and is widely admired for their achievements worldwide. I recently participated in the SPRING Singapore Quality Award (SQA) as an international assessor where I learned much more about Singapore's benchmark use of their prestigious excellence and innovation Criteria. The photos below show some of the special events I have had the honor of participating in while in Singapore.
Dr. Anju Aditya, Principal, East Coast Global Indian School shown with Dr. Harry Hertz and Dr. Curt Reimann at 2009 Baldrige Examiner Training

Ministry of Education Assessors Sharing Session - 4 March 2009 - sponsored by Singapore MOE - followed by Night Safari
The Evolution of Leadership Excellence presentation by Paul Steel at 2009 SPRING SQI - SQA Symposium - Singapore
January 2009 visit to Global Indian School Center for Educational World-Class Excellence - special thanks to Mr. B. G. Shenoy
Paul Steel shown in January 2009 at Singapore General Hospital with Integrated Quality System leaders including Sharon Tay
Darshan Singh (left), Director Business and Service Excellence SPRING Singapore with Paul Steel and R. Renganathan at SPRING Singapore during my role as International Assessor for the Singapore Quality Award - followed by Systems Management for Organizational Excellence presentation - July 2008
Harnek Singh of STT with Dr. Harry Hertz and Paul Steel at 2008 Baldrige Examiner Training - Harnek Singh was the 2008 Singaporean Baldrige Foreign Examiner.
Harnek Singh with Dr. Curt Reimann ('Father' of Baldrige Award), Foreign Examiners from Singapore, Indonesia, Saudi Arabia, Chile and Paul Steel at 2008 Baldrige Examiner Training
Photo: Singapore Marina, Skyline and MerLion (symbol of the Lion City) - taken by Paul Steel
Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.
2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches
Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.
Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore
Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009
Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)
Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)
Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)
Bangkok, Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand
Bangkok, Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand Ministry of Finance (MOF)
Bangkok, Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO
Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School
Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure
Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - 18 June 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)
Kuala Lumpur, Malaysia - Leadership Excellence for Health Care presentation by Paul Steel 21 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)
Kuala Lumpur, Malaysia - Malcolm Baldrige for Health Care Workshop with Kathy Harris of Mercy Hospital and Paul Steel 23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)
Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)
Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute
Penang, Malaysia - Achieving World-Class Education Excellence Seminar - (TBD) 2009 - sponsored by Universiti Utara Malaysia
Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 11-13 September 2009 - sponsored by IBN International (JW Marriott, KL)
Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad
Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO
Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - 11-14 October 2009
Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)
Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 5 November
Bahrain - Baldrige for Education Public Seminar - sponsored by Bahrain Quality Assurance Authority for Education and Training - 2009 (dates Tentative)
Abu Dhabi, UAE - Baldrige Excellence Program - sponsored by Abu Dhabi University Institute for Executive Development dates TBD
Dubai UAE - Organizational Excellence Seminars - November - December 2009 - in affiliation with Dubai School of Government
Tehran, Iran - Achieving World-Class Excellence in a Challenging Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November
Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD
Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar
Paul Steel (Keynote Speaker) with Kelly Sofian of Singapore Quality Award winner - Phillips
Wong Wai Meng (far right) - SRPING Head
International Quality Board Secretary and
Paul Steel
at APO Symposium
"Sharing From Expert" Symposium led by
Paul Steel - Jakarta, Indonesia
Paul Steel
(third from right)
with Baldrige Site Visit Team in Saudi National Attire -
April 2007, Saudi Arabia
Shigeo Takenaka - Asian Productivity Organization (APO) Secretary
General and
Paul Steel
at APO Symposium
Paul Steel
Addressing Asian Productivity Organization (APO) in Kuala Lumpur
Telekom Malaysia Self-Assessment Training Class conducted by
Paul Steel - Kuala Lumpur,
November 2006
Paul Steel
with Judges for Malaysia Prime Minister's Quality Award after conducting Judging
Process training
Paul Steel with the Malaysian Prime Minister's Planning Group in Kuala Lumpur, June 2006
Malaysian Prime Minister's Quality Award Training of
National Examiners and
Paul Steel
Indonesian National Examiner Training with
Paul Steel
Indonesian Quality Award Ceremony Speakers Panel with
Paul Steel
in Bali, Indonesia, September 2005
Baldrige Achieving Excellence Seminar with Key
Malaysian Executives and
Paul Steel in Kuala Lumpur, Malaysia
Dr.
Curt Reimann (First Director of the Baldrige National Quality Award) serves as Overseer to
Paul Steel's 2008 international
Baldrige site visit team which also included Lori Kirkland and Roy Bauer.
The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:
Baldrige Excellence Tools
The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:
2) 2009 - 2010 Baldrige Actionable CRITERIA with 50,000 hyperlinks and 1,200+ new changes identified (Download free 2009 copy):
More than 1,000 downloads per day attests to the value of this universally popular Baldrige tool.
Click to see what's new in the 2009 - 2010 Business and Nonprofit Criteria Framework (Hint:
ACTIONABLE)
Click to see what's new in the
2009 - 2010 Health Care Criteria Framework (Hint: ACTIONABLE)
3) Baldrige GLOSSARY HD and REFERENCE GUIDE: GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:
|
Summary of Paul Steel International Consulting Experience |
||||||
|
Region: |
Asia |
Europe |
Middle East |
Latin and South America |
Australasia |
North America |
|
Consulting Days: |
530+ |
320+ |
270+ |
460+ |
335+ |
2,050+ |
|
President,
Total Quality
Inc (see
sample of TQI
services users worldwide) Phone/SMS (Dubai/Middle East): +971 5042 3744 Phone/SMS (UK/Europe): +44 7924 433593 Phone/SMS (Singapore/Asia): +65 9892 2441 Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924
Fax (Seattle/US): + 1 425 818 4978 |
| BALDRIGE STORE |
I am pleased to announce my reappointment as Lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards. Paul Steel