Special announcement: The Dubai Chamber of Commerce has invited me to serve on the Jury for this year's the Dubai Business Award along with the UAE Minister of economics. This is a great honor and I look forward to contributing to the ongoing success for the most prestigious business award in Dubai.
Paul Steel in Dubai at his EFQM and Baldrige Best Practice Processes Workshop
The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Baldrige Excellence Tools
(Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases)
Introducing: OrgProfiler. The Organizational Profile (OP) is the basis for all Baldrige assessments. It is a set of "What" questions designed to capture the key attributes of your organization and to guide the assessors by informing them who you are, what you do, and what is important to your success. Everything else in the application needs to be compatible and integrated with it. OrgProfiler ensures that you completely and correctly input the necessary information which automatically integrates to all key topics. Many organizations pay consultants tens of thousands of dollars to help them write their OP. OrgProfiler costs only $95 and there is no consultant who can outperform it.
Click to order OrgProfiler online or call 425 957-1921 to order and have it shipped via email. Visa and MasterCard orders ship immediately upon receipt of payment. Bonus: A Free upgrade to the 2011 - 2012 OrgProfiler is included. For more information, visit: Application Development.
→ Thousands more people trained in Self-Assessment than the Baldrige Award Program!
Certification, CEUs, and university graduate credit available - Click to learn more; Download Baldrige Self-Assessment Workshop Brochure
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2009 Dubai Achieving Excellence in Higher Education Seminar - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel in Dubai
→ Thousands more people trained in Self-Assessment than the Baldrige Award Program!
Certification, CEUs, and university graduate credit available - Click to learn more; Download Baldrige Self-Assessment Workshop Brochure
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Excellence Consulting Services (Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases) |
Dubai, May 2009: Dr. James Harrington and Paul Steel at offices of Harrington Middle East - part of the Bin Zayed Group. (Click to see historic photo of us after our meeting with the Leader and Cleric of Iran's High Committee of the Iran Supreme Council).
2010 Baldrige Criteria for Performance Excellence
These are the only truly INTEGRATED versions of the Baldrige Criteria available anywhere New Download BUSINESS-NONPROFIT-PUBLIC SECTOR VERSION or DOWNLOAD Health Care VERSION
The 2010 Business, Public Sector and other
Nonprofit Criteria are now in an easier
to understand and
totally integrated
format -
Download BUSINESS-NONPROFIT-PUBLIC SECTOR VERSION
The
2010 Health Care Criteria are now in an
easier to understand
and totally
integrated format -
DOWNLOAD Health Care VERSION
Want your own free copies of the totally integrated versions of the Baldrige Criteria for Performance Excellence? New DOWNLOAD BUSINESS - NONPROFIT VERSION or DOWNLOAD HC VERSION
Paul Steel at Emaar Medical Centre (world's largest health care clinic) in the Dubai Mall (world's largest mall) with Lorna Linehan - Medical Centre Director
(Note: EFQM Model also available)
The graphic below depicts the Baldrige Model in terms of its integrated processes and systems.
(Total Integrated Baldrige Excellence System)
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.
I have made 22 work visits to the Middle East since early 2006 and it has become a second home for me since first working in Bahrain in 2000.
Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence
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Baldrige Excellence international - work and photo links |
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Asia |
Middle East |
Europe |
Latin America |
Australasia |
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Jordan |
Belgium |
Costa Rica |
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Germany |
North America |
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Ireland |
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South America |
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Netherlands |
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Eurasia |
AFRICA |
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Nigeria |
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Mauritius |
SAUDI ARABIA: Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation, Al Khobar, Saudi Arabia.
IRAN: Paul Steel - Iran Ministry of Health Organizational Excellence Seminar (Total Integrated Health Care Management System) - Tehran - October 2009
BAHRAIN: Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, 2009
MALAYSIA: Paul Steel invited to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos - 2009
Serving organizations serious about achieving and/or sustaining unsurpassed excellence.
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President,
Total
Quality Inc UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Email: ToQual@Gmail.com |
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Mission: Provide excellence tools and services capable of accelerating the overall organizational improvement rate beyond the capabilities of today's continuous improvement and Business Excellence approaches.