Baldrige Excellence International

International Excellence Tools and Resources

2010 Baldrige Criteria: See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.

Baldrige Framework - Business Nonprofit The 2010 Business, Public Sector and other Nonprofit Criteria are now easier to understand and totally integrated

Baldrige Health Care Framework The 2010 Health Care Criteria are now easier to understand and totally integrated

More Excellence Tools and Resources

Excellence Glossary

Excellence Core Values

Baldrige Assessment Scoring Guidelines

Links to more Baldrige and EFQM Excellence Tools and Resources

 

The Baldrige, EFQM, Australian, Singapore and other excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This Baldrige International webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations over 20 years and from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

Excellence Without Borders - links to work and photos

Asia

Middle East

Europe

Latin America

Australasia

Brunei      

Australia

China

Bahrain

Belgium

Costa Rica

New Zealand

India

Jordan

Denmark

Puerto Rico

Indonesia

Kuwait

Germany

North America

Japan

Qatar

Ireland

Canada

Malaysia

Saudi Arabia

Italy

South America

United States

Philippines

Dubai - United Arab Emirates

Netherlands

Brasil / Brazil

 

Singapore

United Kingdom

Chile

AFRICA

Taiwan

Eurasia

Nigeria

Thailand

Iran

Mauritius

  090720 UiTM Malaysian Prime Minister Quality Award - Kings 

Paul Steel invited to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos - July 2009

2010 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

  • Note: Most sessions include our Total Integrated Management System Best Process Models and training in how to use them to upgrade and integrate your processes and systems

  • Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City

  • Singapore - Enabling Business Excellence for Growth and Productivity - sponsored by Asian Productivity Organization Center of Excellence (APO-COE)  13-16 April - Singapore

  • Mauritius - National Quality Convention Keynote Speaker - Sponsored by Mauritius Standards Bureau - Moka, Mauritius

  • Brunei - Public Sector Self-Assessment Training - sponsored by Brunei Government Prime Minister's Office 1-8 March - Brunei

  • Abu Dhabi, UAE - sponsored by Abu Dhabi University Institute for Executive Development - Paul Steel, Faculty Director  - (BROCHURE)

  • Mumbai India - National Quality Award Assessors Training - Mumbai, India

  • Kathmandu, Nepal - How Continuous Improvement and Business Excellence Limit Organizational Improvement Rates - Asian Pacific Quality Organization - 18-20 September

  • Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - sponsor: King Abdulaziz University

  • Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - sponsored by Landis Institute

  • Ocean Shores, US - Baldrige Self-Assessment Training - Oceanfront at the base of the Olympic National Park - sponsored by Total Quality, Inc.

  • Dubai UAE - Organizational Excellence Seminars - in affiliation with Dubai School of Government

  • Nigeria - Public Sector Excellence Achievement Training for Government Ministers - sponsored by Nigerian Government

  • Bahrain - Baldrige for Education Public Seminar - sponsored by  Bahrain Quality Assurance Authority for Education and Training

  • Singapore - Organizational Excellence Seminars - sponsored by Singapore Academy of Principals

  • Tehran, Iran - Roadmap to Productivity Excellence - sponsored by Iran Productivity Association (IPA)

  • Kuala Lumpur, Malaysia - International Center of Educational Excellence Launch - sponsored by Global Indian International School

    Jamshedpur, India - Achieving Educational Excellence - sponsored by Jamshedpur Region Educators  

    Sample Seminar Brochure: Baldrige Self-Assessment Workshop - Health Care Excellence Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

    Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

  • Popular topics include:

    - Brochures: Health Care Excellence - Education Excellence - Business Excellence - Public Sector Excellence 
  • Baldrige Self-Assessment Training

    - Sample Brochure: Baldrige Self-Assessment Workshop
  • Baldrige Application Development Training

    - Complete your first draft in this 2-day workshop - includes Criteria Response Templates
  • How Continuous Improvement and Business Excellence Limit Organizational Improvement Rates - the real impact of Six Sigma, Business Excellence, TQM, ISO, LEAN, Reengineering, and PDCA . . . 

  • Total Integrated Excellence System Development and Implementation Workshop (Systems Management) - Practical, 'Hands On' workshop that involves participants applying actual best practice process models to improve existing processes. Participants receive a total integrated system of Best Practice Processes for all key Baldrige / EFQM model processes and are trained in using them.

  • 090721 KL HC Quality Conference - Paul Steel Chairman 090721 Paul Steel Chairing KL HC Conference

    Paul Steel chairing International Health Care Conference with national health care Quality Leaders from ISQua, ASQua, APHM, Taiwan, Hong Kong, Singapore, Malaysia, Canada, Australia, United States, and India - 2009

    What is a Baldrige consultant's worst nightmare? Answer: Integrated Criteria Response Templates 

    Major International Projects

    090618 FEB BUMN Conference 1 090618 TELKOM CEO Rinaldi and Paul Steel 

    Achieving Leadership Excellence to Improve Competitiveness and Sustain and Grow Profitability by Paul Steel at FEB BUMN Conference - congratulations extended by PT TELKOM CEO - Jakarta, Indonesia - 2009

    2009 Baldrige Higher Education Excellence Seminar Bahrain Quality Assurance Authority for Education and Training - Paul Steel 090525 Dubai - Paul Steel

    2009 Achieving Excellence in Higher Education - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel in Dubai - 2009

    2009 PTT CEO and President - Paul Steel  2009 PTT Presentation - Paul Steel Thailand MOF and Paul Steel

    TQA Launch Ceremony and Presentation - PTT CEO, PTT President, Lori Kirkland and Paul Steel - PTT is Thailand's largest company. Also, Dr. Areepong Bhoocha-oom, Director General Thailand Ministry of Finance and Paul Steel

      090211 KL Public Sector Excellence Seminar - Paul Steel

    MALAYSIA: Achieving World-Class Public Sector Excellence and Achieving World-Class Education Excellence Seminar - Kuala Lumpur - 2009

     090214 Taipei at night 090215 Taiwan Landis Partners - Paul Steel

    TAIWAN: Taipei at night; Landis Institute Partners and Paul Steel - Strategic Planning Session - Taipei, Taiwan - 2009

    080722 SPRING SQA Darshan Singh - Paul Steel - N Renganathan 090304 Singapore MOE Sharing Session - Paul Steel 090108 Singapore General Hospital - Paul Steel

     090106 SQI-SPA Singapore Conference Presentation - Paul Steel 090106 SQI-SQA Presentation - Paul Steel 

    SINGAPORE: 2009 has been rich with SPRING and Ministry of Education-sponsored events as well as other special activities including the Night Safari

    080824 Hesam Aref Khashfi - Paul Steel 080825 Iran Quality Conference - Paul Steel 080825 Iran Quality Conference - Paul Steel 2 080825 Iran Quality Conference - Paul Steel 3 080829 Tehran - Paul Steel

    IRAN: Dr. Hesam Aref Kashfi (President, Iranian Society for Quality) and Paul Steel and scenes from ISQM-APQO 9th Conference of Quality Managers in Tehran, Iran

     090107 Global Indian School Tikka Welcome - Paul Steel 2009 Global Indian School - Senior LEaders - Paul Steel 081015 Tata Steel Thailand - Paul Steel 080731 Thai Acrylic Fibre - Paul Steel

    Indian Organizations: Global Indian International School, Tata Steel Thailand and Aditya Birla (Thai Acrylic Fibre)

    080411 Thai Quality Award Leaders - Paul Steel Prince of Songkla University Hospital Integrated Systems Management Project

    THAILAND: Thailand Quality Award Leader and Founders, Systems Management Consulting Project at Prince of Songkla University Hospital - Hot Yai

    070418 Saudi Arabia National Attire - Lori Paul Roy 060531 Saudi Health Care Senior Leader Meeting - Paul Steel

    SAUDI ARABIA: Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation, Al Khobar, Saudi Arabia.

    080725 Jakarta Roadside Banner - UPH - Paul Steel UPH Graduate School Lecture - Paul Steel 030927 Orangutan - Paul Steel

    INDONESIA: Visiting Professor Paul Steel delivering Graduate School Lectures on Achieving World-Class Excellences at Universitas Pelita Harapan - Jakarta, Indonesia - 2008

    Baldrige Excellence Tools

    The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 Hyper-Links connect you immediately to tools that help you to excel using the Baldrige Criteria:

    Baldrige Excellence Glossary:   GLOSSARY - puts the definitions Baldrige Examiners use a click away making them easy to understand 

    Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other international quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

    Summary of Paul Steel International Consulting Experience

     Region:

    Asia

    Europe

    Middle East

    Latin and South America

    Australasia

    North America

     Consulting Days:

    560+

    320+

    310+

    460+

    335+

    2,050+

    Serving organizations serious about achieving or sustaining unsurpassed excellence. Paul Steel

    INTEGRATED CRITERIA

    CRITERIA RESPONSE TEMPLATES

    BALDRIGE TOOLS & RESOURCES

    BALDRIGE INTERNATIONAL

    SEMINARS, WORKSHOPS

    Paul Steel 2008Paul Steel - longest serving Baldrige Examiner. 2009 Senior Examiner trained, EFQM, and a management systems consultant since 1981. Paul has assessed 19 national award winners since 2007 - more than anyone

    President, Total Quality Inc (sample of TQI services users)
    Phone - Seattle +1 425 444 4386; Dubai/Middle East: +971 5042 3744;

    UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924

    Fax (Seattle/US):    + 1 425 818 4978; Email:   ToQual@Gmail.com

     TRAINING

    CONSULTING

    SITE VISIT PREPARATION

    ASSESSMENT

    EDUCATION FOCUS

    GAP ANALYSIS

    HEALTH CARE FOCUS

    COMPARISON METRICS

    CASE STUDIES

    APPLICATION DEVELOPMENT

    WINNERS' APPLICATIONS

    SOFTWARE

    INTEGRATED EXCELLENCE SYSTEMS

    BEST PRACTICE PROCESS MODELS

    BALDRIGE  STORE

    I am pleased to announce my reappointment as Lead Judge/Assessor for the Asia Pacific Quality Organization (APQO).  Paul Steel