Baldrige International Excellence Resources

The Baldrige, EFQM, Australian, Singapore and other excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This Baldrige International webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations over 20 years and from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MOF

• Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - June (TBD) 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - October 2009

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - August (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Malaysia - Health Care Excellence presentation and workshop by Paul Steel 21-23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 10-12 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 3-5 November

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Tehran, Iran - Achieving World-Class Excellence in Difficult Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Major international projects:

Achieving Leadership Excellence to Improve Competitiveness and Sustain and Grow Profitability by Paul Steel at FEB BUMN Conference - Speech congratulations extended by PT TELKOM CEO - Jakarta, Indonesia - 18 June 2009

2009 Achieving Excellence in Higher Education - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel in Dubai - May 2009

TQA Launch Ceremony and Presentation - PTT CEO, PTT President, Lori Kirkland and Paul Steel - March 2009 - Bangkok - PTT is Thailand's largest company.

Achieving Public Sector Excellence - Dr. Areepong Bhoocha-oom, Director General Thailand Ministry of Finance and Paul Steel - later dinner show in Bangkok - March 2009

Achieving World-Class Public Sector Excellence and Achieving World-Class Education Excellence Seminars - Kuala Lumpur - February 2009

Landis Institute Partners and Paul Steel - Strategic Planning Session - Taipei, Taiwan - February 2009

Singapore 2009 has been rich with SPRING- and Ministry of Education-sponsored events as well as other special projects including the Night Safari

Dr. Hesam Aref Kashfi (President, Iranian Society for Quality) and Paul Steel and scenes from ISQM-APQO 9th Conference of Quality Managers in Tehran, Iran

Tata Steel Thailand - Self-Assessment and Application Development Training and Workshop - October 2008

Launch Ceremony for FTPI National Systems Management Consulting Projects Thai Acrylic Fibre, Prince of Songkla University Hospital - Thailand

 Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - April 2007, Al Khobar, Saudi Arabia.

  Achieving World-Class Education Excellence - 25 July 2008 Lecture by Paul Steel at Universitas Pelita Harapan (main campus - Tangerang, Banten)

Organizational Process, Innovation and Improvement Excellence Lecture by Paul Steel - 26 July 2008 at Universitas Pelita Harapan - (Post Graduate Campus)

Other 2008 Major International Seminar and Symposium Events

 'Achieving Business Excellence' Seminar for Asian business executives - 14-15 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Education Excellence' Seminar for Asian education leaders - 18-19 February 2008 - Kuala Lumpur, Malaysia

 'Achieving Health Care Excellence' Seminar for Asian health care leaders - 21-22 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Health Care Excellence' Seminar for Asian health care leaders - 25-26 February 2008 - Kuala Lumpur, Malaysia

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

'Systems Engineering Seminar' - 8-10 April 2008 - Bangkok, Thailand

'Systems Management for Organizational Excellence Seminar' - 11 April 2008 - Bangkok, Thailand

'Achieving Public Sector Excellence' Seminar for Asian public sector leaders - 14-15 April 2008 - Kuala Lumpur, Malaysia

Please contact me directly for information on my next seminars or how to host a public or in-house seminar.

Photos and descriptions from some earlier major seminars:

'Sharing From Expert' Symposium led by Paul Steel - March 2007 (Jakarta, Indonesia) - sponsored by the Indonesian Ministry of State-Owned Companies' and the Indonesian Quality Award administrators (FEB BUMN)

Paul Steel delivers 'The Evolution of Excellence' presentation to the government quality and productivity awards leaders from more than 20 Asian nations at the Asian Productivity Organization (APO) 'Managing NPOs Challenges in the 21st Century' Conference' - November 2006 (Kuala Lumpur, Malaysia)

Malaysian Office of the Prime Minister Planning Department (MAMPU) 'Strategic Planning Excellence' Seminar - 2006 Kuala Lumpur, Malaysia

Malaysian and Singapore Quality Award Winners 'Enhancing Competitiveness' Seminar - June 2006 - Keynoter: Paul Steel

Paul Steel in Dubai, United Arab Emirates in December 2005 at his 'EFQM and Baldrige Best Practices' Symposium.

'Reinventing Indonesia' address given to hundreds of Indonesian CEOs by Paul Steel at the first Indonesian Quality Award (IQA) Ceremony in Bali - September 2005

Dr. Curt Reimann (First Director ('Father') of the Baldrige National Quality Award) serves as Overseer to a 2008 international Baldrige site visit team led by Paul Steel.

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 Hyper-Links connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other international quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

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ABOUT US

I am pleased to announce my re-appointment as Lead Judge/Assessor for the Asia Pacific Quality Organization (APQO).  Paul Steel