Baldrige, EFQM and other World-Class Excellence Links
Home of the Baldrige Award -
www.quality.nist.gov,
Experience Malcolm MacPherson's internationally popular
http://www.BaldrigePlus.info
Malcolm MacPherson is New Zealand's first Foreign Baldrige
Examiner trained by NIST (see
photos)
New Zealand Performance Excellence Study Awards (PESA)
- a source
in New Zealand for assessment done by a NIST Baldrige Award-trained
Examiner residing in New Zealand - contact:
Errol Slyfield
Learn more about Singapore's Innovation Award at
Standards,
Productivity and Innovation Board (SPRING)
Meet Errol Slyfield at
Business
Excellence New Zealand, LTD - Errol is a founding
member of both the private and government national quality awards in New
Zealand
The best Baldrige HC consultant anywhere? No contest - it's
Lori Kirkland
Proven excellence abounds at
David Hutchins site
in the UK
In Malaysia, learn more about the Prime Minister's Quality Award at
MPC and
check out the valuable tools on my friend L M Foong's website:
TQM Case Studies
Dr. Robin Mann is your global source for benchmarking:
BPIR.com for benchmarking, business excellence and
networking for business professionals
Baldrige Books
"Bunga Rampai Kriteria MBNQA2009- 2010 - Malcolm Baldrige National
Quality Award (MBNQA)" by Iskandar Sadikin
2010 Baldrige Integrated Criteria
Introducing the
TOTAL BALDRIGE MANAGEMENT SYSTEM
-- an unrivalled guide to world-class excellence.
Baldrige Consulting
Services
(Available for the Business, Nonprofit -
Public Sector, Education and Health Care Criteria in most cases)
|
Training: |
Most experienced Baldrige trainer - I have
trained thousands more people in Self-Assessment than the Baldrige
Award Program since 1988 - same 3-day format and same materials as
Baldrige. |
|
Application Development: |
Make your first draft your final draft using
my experience, integrated Criteria Response Templates, and Baldrige
Best Practice Process Models. Finish it about two weeks and not
several months. |
|
Assessment: |
Diligence,
objectivity, an actionable feedback report, and unsurpassed
experience since year one of the Baldrige Award Program. I have
assessed more than 20 national Baldrige Criteria-based award winners
since 2007 - no one else comes close. Breakthrough: If you use the
interview assessment approach, the information captured can be used
to generate the final draft of your application saving you months of
painful writing. |
|
Site Visit Preparation: |
Preparation guidance and simulation (mock
site visit) - A Baldrige site visit should be a positive and fun
experience for your organization |
|
Going Beyond
Baldrige: |
Baldrige Award
winners only score about 600 out of 1,000 possible points. Scoring
significantly above 800 is easier, faster and much less costly than
continuously improving to 600 when you implement a Total Baldrige
Integrated Excellence System. It is readily adaptable to all types
of public sector, health care, education, and private sector
organizations Preserve your culture and everything that works well
in your existing processes. Only change the process steps that are
not needed or not capable of delivering excellent performance. |
Serving organizations serious about achieving or
sustaining unsurpassed excellence.
Paul Steel
