Baldrige Site Visit Preparation

Your organization has invested significant resources to prepare for an all important site visit based on the Baldrige Criteria. You may or may not have used a consultant to help you with your application. If you used a consultant, ask if they have ever served as a Baldrige Site Visit Team Leader for the Baldrige Award. Then ask them if they have helped prepare applicants and winners (e.g., Baldrige Award, European Quality Award (EFQM), Japan Quality Award, New Zealand Business Excellence Award (NZBEF)). If they answer no to one or more of these questions, you may want to consider using more experienced services to help you ensure you get the outcome you deserve. A mock (simulated) site visit can be done in a few of days including the real-time coaching necessary to prepare you in a manner that enables you to become justifiably confident, to enjoy the site visit experience, and most importantly to receive a valid outcome.

Click here to order the 2008 Baldrige Site Visit Preparation Guide.

Here are some photos from site visits at Premier, Bronson, and in Saudi Arabia.

Curt Reimann (Father of the Baldrige Award) serves as Overseer to Paul Steel's 2008 international site visit team including Lori Kirkland and Roy Bauer.

Paul Steel, Lori Kirkland, and Thom Schamberger at Premier, Inc. internal site visit

Lori Kirkland, Michele Serbenski, and Paul Steel at Bronson internal site visit

Paul Steel and Lori Kirkland at Saad Specialist Hospital site visit - April 2007 (Click to see the special "after" photo in Saudi Arabian national attire)

When you have the experience of leading a Baldrige Team on a Site Visit four times, leading internal site visit teams more than 100 times internationally, and preparing organizations for site visits more than 80 times, you gain an in-depth understanding of what is most important from both perspectives. I would appreciate the opportunity to share what I have learned with your organization. Paul Steel.

Click here to order the 2008 Baldrige Site Visit Preparation Guide.