Serving organizations serious about accelerating their rate of organizational improvement.
Baldrige Software
Baldrige Software Improvement Tools
(Business, Public Sector and Other Nonprofit Version - Health Care and Education Versions available)
Criteria Response Templates capture the critical information necessary to answer the key Criteria questions and automatically integrate them within and across all Baldrige Items. Use them at the start to save time and ensure valid input or at the end to verify consistency, integration, and effectiveness of responses.
In the spirit of breakthrough improvement, the 2010 templates have added several new exciting features including:
Organization templates which are not used in a Baldrige application but which ensure that the information in the application is integrated and also serve as effective backup information during a site visit.
Each Response Template shows and links to each term used to its definition in the Baldrige Glossary to ensure understanding is the same as Examiners use to assess.
Instructions for each template to facilitate and optimize their use.
Total integration via hyperlinks with all versions of the Baldrige Criteria
Total integration via hyperlinks to all versions of the Baldrige excellence Glossary
Total integration via hyperlinks to all versions of the Baldrige Core Values
Benefits include:
Cost: At $195.00, you can get better results than you can get from the best Baldrige consultant.
Real-Time: All teams writing the application have real-time access to the latest information. This saves an immense amount of rework and helps ensure that conflicting information is not used. For example, different Category teams could be using different definitions for 'core competencies', 'sustainability', 'innovation', or even 'customers'. I think anyone who has written an application can relate to how this can happen.
Savings: the time individuals and teams spend capturing, analyzing, organizing, and presenting application information is reduced dramatically.
Total Integration: Integration is the only assessment scoring dimension common to all seven Baldrige Categories. It is often the lowest scoring area. It can lead to long hours for teams trying to write an application that illustrates integration across all areas of the application.
Focus: The templates are designed to extract the right information from your subject matter experts so they do not waste their time on what they think should go in the application but which may often not be adding value.
Guided Tours: All templates include instructions and most include examples illustrating how to complete them correctly.
Refinement: Years of user feedback ensures calibration to Criteria user needs
Successful:
Dozens of national Baldrige Award recipients have used the templates as well as many more state winners.
Multiple winners of almost every major international quality/excellence award have use the templates.
More importantly, thousands of organizations that have never applied for an award have used the templates to help in achieving excellence.
How to Order
Or, to order by phone or have your questions answered, call 1 425 444-4386. Visa and MasterCard orders are shipped immediately via email.
(Business, Public Sector and Other Nonprofit Version - Health Care and Education Versions available)
All new: OrgProfiler. The Organizational Profile (OP) is the basis for all Baldrige assessments. It is a set of "What" questions designed to capture the key attributes of your organization and to guide the assessors by informing them who you are, what you do, and what is important to your success. Everything else in the application needs to be compatible and integrated with it. OrgProfiler ensures that you completely and correctly input the necessary information which automatically integrates to all key topics. Many organizations pay consultants tens of thousands of dollars to help them write their OP. OrgProfiler costs $95 and there is no consultant who can outperform it.
Click to order OrgProfiler online or call 425 957-1921 to order and have it shipped via email. Visa and MasterCard orders ship immediately upon receipt of payment. Bonus: Free upgrade to the 2011 - 2012 OrgProfiler is included.
Not sure you want to use the Baldrige Criteria? Then this is the tool to answer that question. Worst case scenario: You get a refined assessment of your organization by simply inputting the information into OrgProfiler.
Serving organizations serious about accelerating their rate of organizational improvement.
Criteria Response Templates Background
About 20 years ago, clients asked for help to accurately capture the information required to effectively respond to the Baldrige Criteria questions. The Criteria templates I developed answered many of the key questions and soon became popular in the United States and now throughout the world. However, others began to copy this approach. In order to maintain a competitive advantage, it became necessary to automatically align and integrate the information in each template with that in all the other templates, to the Criteria questions, to the Baldrige Glossary terms, Core Values, and Best Process Excellence Models. No competitor has addressed the integration dimension to this meaningful extent. I am amazed because integration is core to the design of the Baldrige Criteria and all other major forms of excellence criteria (e.g., EFQM).
Mission: Provide excellence tools and services capable of accelerating the overall organizational improvement rate beyond the capabilities of today's continuous improvement and Business Excellence approaches.