Baldrige Excellence Training - Baldrige, EFQM, Plus

Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training

From Self-Assessment and Application Development training to Leadership, National Examiner, and Total Integrated Excellence System Development training . . .

Consider the following when selecting someone to conduct your Baldrige training:

 If you need more information, call 1 425 444-4386

What is a Baldrige consultant's worst nightmare? Answer: Integrated Criteria Response Templates

 

Conducting more Baldrige training and other related excellence training than anyone is no doubt important. But for me, what is most important is learning how to get better each session I facilitate and being able to use my experience to adapt to the unique training requirements of each organization and individual I interact with. You won't find anyone more experienced or willing to meet your needs - and the price is competitive. University credit/CEUs are available via my my adjunct professor and visiting professor status to attain or retain professional certifications or to be used towards earning a university degree.

If you need the latest 2010 Baldrige self-assessment training, get it from the most experienced Baldrige trainer using the latest training materials and techniques available (e.g., Internet, electronic course book with hundreds of Baldrige reference materials). Plus you get Best Practice Management Process Models for all key Baldrige Criteria processes at no extra charge.

2010 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

  • Note: Most sessions include our Total Integrated Management System Best Process Models and training in how to use them to upgrade and integrate your processes and systems

  • Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City

  • Mauritius - National Quality Convention Keynote Speaker - Sponsored by Mauritius Standards Bureau - Moka, Mauritius

  • Brunei - Public Sector Self-Assessment Training - sponsored by Prime Minister's Office

  • Abu Dhabi, UAE - sponsored by Abu Dhabi University Institute for Executive Development - Paul Steel, Faculty Director  - (BROCHURE)

    Mumbai India - National Quality Award Assessors Training - Mumbai, India

    Kathmandu, Nepal - How Continuous Improvement and Business Excellence Limit Organizational Improvement Rates - Asian Pacific Quality Organization - September

    Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - sponsor: King Abdulaziz University

  • Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - sponsored by Landis Institute

  • Ocean Shores, US - Baldrige Self-Assessment Training - Oceanfront at the base of the Olympic National Park - sponsored by Total Quality, Inc.

  • Dubai UAE - Organizational Excellence Seminars - in affiliation with Dubai School of Government

  • Nigeria - Public Sector Excellence Achievement Training for Government Ministers - sponsored by Nigerian Government

  • Bahrain - Baldrige for Education Public Seminar - sponsored by  Bahrain Quality Assurance Authority for Education and Training

  • Singapore - Organizational Excellence Seminars - sponsored by Singapore Academy of Principals

  • Tehran, Iran - Roadmap to Productivity Excellence - sponsored by Iran Productivity Association (IPA)

  • Kuala Lumpur, Malaysia - International Center of Educational Excellence Launch - sponsored by Global Indian International School

    Jamshedpur, India - Achieving Educational Excellence - sponsored by Jamshedpur Region Educators  

    Sample Seminar Brochure: Baldrige Self-Assessment Workshop - Health Care Excellence Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

    Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

    Popular topics include:

    • Achieving World-Class Excellence in Business / Education / Health Care / Public Sector Seminars - Brochures: Health Care Excellence - Education Excellence - Business Excellence - Public Sector Excellence 

    • Baldrige Self-Assessment Training - Sample Brochure: Baldrige Self-Assessment Workshop

    • Baldrige Application Development Training

    • How Continuous Improvement and Business Excellence Limit Organizational Improvement Rates - the real impact of Six Sigma, ISO, LEAN, Reengineering, and PDCA -

    • Total Integrated Excellence System Development and Implementation Workshop (Systems Management) - Practical, 'Hands On' workshop that involves participants applying actual best practice process models to improve existing processes. Participants receive a total integrated system of Best Practice Processes for all key Baldrige / EFQM model processes and are trained in using them.

     

     

  • Baldrige Training Experience Photos

    (Including training for national Examiners, internal Examiners, and for people wanting to understand the Criteria to manage and assess)

    Baldrige Self-Assessment Workshop - 1 TENAGA BALDRIGE SELF-ASSESSMENT WORKSHOP Baldrige Self-Assessment Education 1

    Baldrige Self-Assessment Workshop with Health Care, Private Sector, Public Sector,  Education and Health Care delegates - September 2009

     090720 UiTM Banner - Paul Steel 090720 UiTM Malaysian Prime Minister Quality Award - Kings 090720 UiTM INKA Faculty

    Paul Steel invited after training to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos - 2009

    090304 Singapore Ministry of Education Assessors Sharing Session Singapore Ministry of Education Assessor Sharing Session 2

    Ministry of Education Assessors Sharing Session - sponsored by Singapore MOE 2009

    090114-15 Bahrain Polytechnic EFQM Baldrige Workshop 090115 Bahrain Polytechnic EFQM Baldrige Workshop

    Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic 2009

    090212-13 Education World Class Excellence Seminar  2009 KL Education Seninar - Paul Steel

    Achieving World-Class Education Excellence Seminar - Kuala Lumpur, Malaysia 2009

    Global Indian School - Paul Steel Global Indian School Welcome - Paul Steel Global Indian School Staff - Paul Steel

    Global Indian International School Center For Educational Excellence Orientation - 2009

    Universiti Pelita Harapan Banner - Paul Steel Universiti Pelita Harapan Graduate School Lecture - Paul Steel UPH Graduate School Lecture - Paul Steel

    Visiting Professor Paul Steel delivering Graduate School Lectures on Achieving World-Class Excellences at Unviersiti Pelita Harapan - Jakarta, Indonesia

    080806 Prince of Songkla University Hospital Consulting 080807 Prince of Songkla University Hospital Thailand

    Prince of Songkla University Baldrige Excellence Consulting Project - Hat Yai, Thailand

    Other major Education events and projects:

    Baldrige Education Seminar Baldrige Education Seminar - Malaysia - Paul Steel

    Achieving World-Class Educational Excellence seminar for Asian education leaders - Kuala Lumpur, Malaysia

     

    2008 FPHC Self-Assessment Training - Paul Steel 2008 FPHC Self-Assessment Training - Paul Steel 2008 FPHC Self-Assessment Training - Paul Steel 2008 Lopez Group Self-Assessment Training - April 2008 - Manila, Philippines

    Who said you can't conduct Baldrige Self-Assessment Training courses in Saudi Arabia?

    Who said you can't conduct National Examiner training at the Presidential Palace in Bogor, Indonesia?

    Who says you can't conduct internal excellence award program training for a global company in London?

    Who said you cannot not hold a Self-Assessment team breakout session on a croquet court in India?

    Who says the Malaysian Prime Minister's Award Judges don't get the same Judging process training as the Baldrige Judges?

    Who says you can't use your corporate college campus to train your internal Examiners in Malaysia?

    Who said you can't have fun during a Self-Assessment Training course in the Philippines?

    Who says you can't train health care senior leaders in the value of using the Baldrige Criteria?

    Who says you can't informally train service Senior Leaders (Telekom Malaysia) in the value of the Baldrige Criteria?

    Who says you can't be invited to train National Examiners in New Zealand ten times?

    Who says you can't do Application Development training in Saudi Arabia using EasyApp?

    Who says you can't do Application Development training in Latin America using EasyApp?

    Who says no one ever conducted Baldrige Self-Assessment Training in Borneo? I've done it twice.

    Trainer Considerations:   

    Before you select someone to conduct your Baldrige training, consider the following:

    Trainer:   

    Paul Steel has trained thousands of people in Baldrige Self-Assessment Training worldwide and is widely acknowledged as one of the top speakers in this area. This includes training the national Examiners in several countries such as the United States (Baldrige Award), New Zealand, Malaysia, and Indonesia. Paul is the on Baldrige Examiner to serve as Senior Examiner in three decades, five-time Baldrige Site Visit Team Leader, and an original 1988 Board of Examiners member (photo) who has conducted hundreds of Baldrige training sessions worldwide including the NIST Baldrige Examiners and other national quality/excellence award assessors from several nations (e.g., New Zealand, Indonesia, Malaysia, Bahrain, India, Iran, Thailand, United Arab Emirates, Saudi Arabia, and the Philippines).

    Popular Baldrige Training Offerings

    Self-Assessment Training Workshop (Review Brochure)
    (get the same training as the Baldrige Examiners receive)

    Certified Assessor Training
    (with certification testing to quantitatively determine assessment and feedback writing capabilities)

    Application Development Training
    (save resources, get it right the first time, and ensure a valid assessment)

    Site Visit Preparation Training
    (experience the site visit process through simulation from both sides: applicant and Examiner)

    Senior Assessor / Team Leader Training
    (full Consensus, Site Visit, and Team Leader training that only Senior Examiners receive)

    Achieving Excellence Sessions/Seminars
    (hundreds of organization leaders have attended this internationally acclaimed presentation)

    Baldrige Best Practices Practicum
    (on-site upgrading of your process of choice to world-class capability)

    Baldrige Judges Training
    (how to objectively and fairly determine award winners/recipients)

    Senior Leader Training
    (Understanding the strategic value of using the Baldrige Criteria)

    Although I have done training and seminars for prime ministers and other government ministers as well as the largest organization in several countries (e.g., India, Malaysia, Indonesia, the Philippines, and the United States, worked with Dr. Edwards Deming and Dr. Armand Feigenbaum for seven years, I have never enjoyed any assignment more than the opportunity to invite Dr. Curt Reimann and to work with me with a major client in the Middle East. I am very proud to include this photo of us with my friends Lori Kirkland and Roy Bauer in March 2008:

    Curt Reimann - Paul Steel Dr. Curt Reimann (First Director and 'Father' of the Baldrige National Quality Award) serves as Overseer to international Baldrige site visit team led by Paul Steel.

    Consider using this checklist as a guide to help select the Baldrige trainer who is best for your organization's needs:

    Baldrige Trainer Comparison Criteria

    Baldrige Training Qualifications

    Paul Steel

    Others

    Is 2009 Baldrige Senior/Alumni Examiner-trained by NIST? Yes ???
    Is the longest serving member of the Baldrige Board of Examiners? Yes No
    Has personally received the most recent 2009 Baldrige Examiner training from NIST? The 2009 training goes back to the assessment basics. Hint: Avoid obsolete training by asking the others when they were last trained by NIST) Yes Surprise!

    Trained Baldrige National Examiners for NIST Baldrige National Quality Program?

    Yes

    Ask them

    Trained more than 860 National Award Examiners worldwide (see photos below and others)?

    Yes

    Ask them

    Received written training reference from NIST Baldrige National Quality Program? Yes Ask them

    Trained hundreds of State Quality Award Examiners?

    Yes

    Ask them

    Trained more than 14,000 people in more than 20 countries?

    Yes

    Ask them

    Trained internal organization Examiners in more than 100 organizations?

    Yes

    Ask them

    Served as Baldrige Site Visit Team Leader four times?

    Yes

    Ask them

    Served as Baldrige Consensus Team Leader nine times?

    Yes

    Ask them

    Flexible to customize training course to your organization's needs? Yes Ask them
    Only person to serve as a Baldrige Senior Examiner in three different decades? Yes No one

    Includes Baldrige Criteria Response Templates with training?

    Yes

    No one

    Includes dozens of totally integrated Baldrige Best Practice Management Processes?

    Yes

    No one

    2010 Baldrige Criteria: See the changes highlighted and experience the only INTEGRATED versions of the Baldrige Criteria available anywhere.

    Baldrige Framework - Business Nonprofit The 2010 Business, Public Sector and other Nonprofit Criteria are now easier to understand and totally integrated - online or sent to you at no charge

    Baldrige Health Care Framework The 2010 Health Care Criteria are now easier to understand and totally integrated - online or sent to you at no charge

    Please contact me (Paul Steel) directly to discuss how I can contribute to your organization's Baldrige Training needs. I will be pleased to provide you with course descriptions, logistics requirements, model agendas, references, and pricing for each of the types of Baldrige training listed above.

    Serving organizations serious about achieving or sustaining unsurpassed excellence. Paul Steel

    INTEGRATED CRITERIA

    CRITERIA RESPONSE TEMPLATES

    BALDRIGE TOOLS & RESOURCES

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    SEMINARS, WORKSHOPS

    Paul Steel 2008Paul Steel - longest serving Baldrige Examiner. 2009 Senior Examiner trained, EFQM, and a management systems consultant since 1981. Paul has assessed 19 national award winners since 2007 - more than anyone

    President, Total Quality Inc (sample of TQI services users)
    Phone - Seattle +1 425 444 4386; Dubai/Middle East: +971 5042 3744;

    UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924

    Fax (Seattle/US):    + 1 425 818 4978; Email:   ToQual@Gmail.com

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