Baldrige Assessment
Organizational excellence assessments from the most experienced source
Paul has assessed 25 national quality award winners from various countries with awards based on the Baldrige Criteria since 2007 - far more than anyone else. The value of his assessments and the organizations that have used his services are without comparison.
Get a fresh and independent perspective of your organization from someone who is truly experienced. Paul Steel (a current member of the Baldrige Board of Examiners) has done hundreds of Baldrige and EFQM assessments worldwide. He is the only person to serve as a Baldrige Senior Examiner in three different decades. He is also lead assessor for the International Asian Pacific Quality Award (IAPQA) and served as the Singapore International Assessor in 2008 and 2010.
Serving as the International Assessor on Singapore Quality and Innovation Award site visit teams in 2008 and 2010 (2010 team shown above).
Popular assessment options include:
Assessments based on a written application - this the classic and most common approach
Interview-based assessments - these do not require a written application - they are best suited for rapid improvement purposes and not necessarily for award applicants. However, the information captured can be used to immediately produce the final draft of an application as a deliverable saving considerable cycle time and cost resources.
Gap analysis - this is best for rapid identification of high priority improvement opportunities. In effect, it is an application of the familiar "80:20 Rule".
Onsite validation assessments - this approach combines the interview assessment with direct findings from employees and actual process review. Again, the option to immediately produce the final draft of an application is also available for those seeking an award.
"Assessing management and operational systems and processes is a core competency that I have practiced and refined more than a thousand times since 1981." Paul
Call to discuss the best approach for your organization: 1 425 444-4386
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria at the B21 Home Page in a format approved by more than 20 national award programs
2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted
See the hundreds of the multiple Criteria requirements that have been deleted from the previous version
April 2012 Global Excellence Conference in Dubai
Dr. Curt Reimann (Father of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking on the events announcement
