| Year | Case Study Name | Criteria Type |
| 2011 | TriView National Bank (small financial services organization - 600 employees) | Business |
| 2010 | NuGrain Laboratories (government-owned contractor-operated research laboratory) | Nonprofit / Business |
| 2009 | Nightingale College of Nursing (undergraduate and graduate nursing education institution) | Education |
| 2008 | Novel Connect (Mobile phone communication hardware, software, and accessories producer; 4,200 employees) | Business |
| 2007 | Share Food (Community nonprofit corp. distributes food to food-insecure through 58 member partner agencies, 10.5 FTE) | Nonprofit |
| 2006 | Arroyo Fresco Community Health Center (11 clinics and 4 mobile service vans, 379 staff members) | Health Care |
| 2005 | Landmark Dining, Inc. (small specialty restaurant business - 212 employees) | Business |
| 2004 | Sandy Hill School District (large education institution - 12,687 staff members) | Education |
| 2003 | GeoOrb Polymers (large manufacturer of polymer raw materials - 978 employees) | Business |
| 2002 | CapStar Health System (not-for-profit health care system - 4,981 staff members) | Health Care |
| 2001 | TriView National Bank (small financial services organization - 625 employees) | Business |
| 2000 | Coyote Community College (educational organization - 1,300 staff members) | Education |
| 1999 | Collin Technologies (small manufacturing) | Business |
| 1998 | Gemini Home Health Services (for-profit health care services organization - 643 staff) | Health Care |
| 1997 | Gateway Estate Lawn Equipment Company (tractor manufacturing organization - 1,650 employees) | Business |
| 1996 | Southwest Systems Solutions (computer systems service organization - 103 employees) | Business |
| 1995 | Colony Fasteners (fasteners manufacturing organization - 9,941 employees) | Business |
| 1995 | Midstate University (university educational organization - 3,000 staff members) | Education |
| 1995 | Mountainview Health Systems (sanatorium health care organization - 1,402 staff) | Health Care |
| 1994 | Great Northern (insurance service organization - 1,500 employees) | Business |
| 1993 | Varifilm (plastic film manufacturing organization - 6,280 employees) | Business |
| 1992 | Collin Technologies (printed circuit board manufacturer - 178 employees) | Business |
| 1992 | Incomparable Hotels, Inc.* (187 hotels - 51,000 employees) | Business |
| 1992 | Peerless Products Corp.* (Roofing materials manufacturer - 3,800 employees) | Business |
| 1992 | Better Bug Company* (Insect and pest extermination service - 357 employees) | Business |
| 1992 | Superior Electronics Systems* (Electronics manufacturing organization - 42,000 employees) | Business |
| 1992 | Liberty Bank II (financial services organization - 750 employees) | Business |
| 1991 | Alpha Telco (telecommunications service organization - 22,268 employees) | Business |
| 1991 | Herton Technology - (colorants manufacturing organization - 1,800 employees) | Business |
| 1991 | Plumbing Fixtures Division* (manufacturing organization - 3,800 employees) | Business |
| 1991 | Applisoft Corporation* (software and service organization - 1,000 employees) | Business |
| 1991 | Superior Telemarketing* (telephone-based marketing services organization - 2,115 employees) | Business |
| 1991 | Chem-A-Co* (chemical manufacturing organization - 7,200 employees) | Business |
| 1991 | Utility Boiler Division* (boiler manufacturing organization - 11,50 employees) | Business |
| 1990 | Liberty Bank (financial services organization - 590 employees) | Business |
| 1990 | Dexco Corporation (manufacturing organization - 4,200 employees) | Business |
| 1989 | Interstate Telephone Company (service organization - 35,400 employees) | Business |
| 1989 | Specialty Metals (manufacturing organization - 2,200 employees) | Business |
| 1989 | PlexiCorp (manufacturing organization - 4,120 employees) | Business |
| 1989 | Mortality Life and Casualty (insurance service organizations - 18,500 employees) | Business |
| 1988 | Ace Plastics Company (plastics manufacturing organization - 2,000 employees) | Business |
| 1988 | Executive Park Hotel and Convention Center (hotel service organization) | Business |
Note: Case Studies with an asterisk (*)
were used for Senior Examiner Training
New: For the first
time, you can now download special MS Word
versions of the 2012 Baldrige Criteria at the B21 Home Page in a format approved by more than
20 national award programs
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria at the B21 Home Page in a format approved by more than 20 national award programs
2012 Baldrige Award Criteria versions . . . with and without changes highlighted
See the hundreds of Criteria questions that have been deleted from each version
April 2012 Global Excellence Conference in Dubai
Dr. Curt Reimann (Father of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking on the events announcement
