Baldrige Case Study Writing

Have the Baldrige Case Study Results Category Writers Lost the Plot?

Are the Baldrige Case Study writers guilty of decreasing the validity of Applicants' Results assessments and at the same time torturing Examiners? Unfortunately, the answer would appear to be an unqualified Yes.

They do this by guiding applicants to use results presentation formats that hide the most important results information from the Examiners. This requires significant extra effort by the Examiners' to decipher and both trend and comparison data which have the most effect upon the scoring. How the Examiners are punished and the assessment validity decreased is illustrated below.

Note: Each of the three graphics are plotted using the same data.

However, the 'Line Chart" (left) effectively communicates visibly both trend and comparison data.

The Bar Chart converts the visible trends and comparisons to semi-invisible information requiring extra effort to analyze thereby increasing the chances of error; and

The Tabular Format mercilessly tortures Examiners well beyond the capability of 'water boarding' by requiring them to convert the information into a form that reveals the trends and comparisons in a usable format. And, the debilitating effect of the Tabular Format is amplified because the Examiners are already fatigued having spent days assessing the application before arriving at the final Results Category.

 

Baldrige Results Presentation Formats

Applicants often use the Case Study as a model for writing their applications thus perpetuating an Examiner torture cycle and less than valid assessments.

 

Baldrige improvement accelerated and made practical with tools and resources from the most experienced source

Essentials:

 

Criteria made Practical

 

Baldrige Model Framework

 

Core Values

 

Scoring System

 

Feedback Reports

 

All 45
Case Studies

  Baldrige Glossary
                             

Tools:

 

Criteria Templates

 

Winnersí Applications

  Breaking
BADrige
 

Guides to Improvement

 

Metrics - Benchmarks

 

Best Systems & Processes

  Scoring Guidelines

Core Competencies:

 

One Stop Services

 

Training, Workshops

 

Seminars, Speaking, Presenting

 

Assessment - Interview No Writing Option

 

Consulting

 

Site Visit Preparation

  Application Development
                             

Special Focus:

 

Baldrige Model

 

Education

 

Health Care

 

Public Sector

 

Business - Private Sector

  Nonprofit  

Baldrige International

                             

Baldrige Store:

All Things Baldrige

Guide to a Well-Written Application

Site Visit Preparation Guide

Guide to Effectively Presenting Results

All Guides Bundle

Best Process Models and Implementation

Information Capture and Organization

Questions or feedback: Email: PaulSteel@Outlook.com

Paul Steel

MISSION: Accelerating organizational improvement rate beyond the capabilities of all Business Excellence approaches combined. Paul