The graphic below depicts the Baldrige Framework in terms of its key processes and systems.
Total Integrated Baldrige Excellence System
Why do more than 80% of the Criteria questions begin with "How"? Maybe it's because everything is a process or at least a part of a process. Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please call me and I will be pleased to discuss this with you or visit with you.
Why do more than 80% of the Criteria questions begin with "How"? Maybe it's because everything is a process or at least a part of a process. Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please call me and I will be pleased to discuss this with you or visit with you for a demonstration.
Representative Global Clients and other Organizations Served List
US Dept. of Energy Kodak
DHL Boeing American Express
Dun & Bradstreet
Cummins - US &
Brazil
3M IBM – US Recall Logistics Corp. - Australia Asian Pacific Quality Organization (APQO) NASA
Landis -
Taiwan
Anderson Pharmaceutical
Packaging
Subaru
Abu Dhabi University
Dubai Chamber of Commerce
Army National Guard
Chile Calidad
Ricoh Americas
University of Chile, Santiago
Aditya Birla Group
Cummins Engine Company
Ford
The 2012 Baldrige Criteria are here . . . and this is the only place where you can see all the changes highlighted word-by-word
Baldrige Improvement Tools and Resources
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MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel